Deposit Governance & Analytics Specialist

Truist; Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Job summary

Truist is seeking a role focused on designing and executing a sustainable, data-driven complaint monitoring process for deposits. The candidate will work with cross-functional teams to identify risks, perform root-cause analyses, and implement corrective actions.

This office-centric position requires full-time in-office work five days a week. The ideal candidate has a strong background in banking operations, risk management, and advanced analytics to proactively detect issues and drive

Qualifications

• College degree or equivalent education, training and work-related experience.
• Five years of financial services work related experience.
• Proficiency in Microsoft Office software products.
• Experience with organizing and prioritizing multiple tasks and projects.
• Maintains sensitive and confidential information.
• Ability to collect, analyze, and interpret data with oversight.
• Ability to communicate in a clear, concise, and logical manner at the level necessary to satisfactorily perform the position responsibilities.

Responsibilities

• Manage the mitigation/resolution of potential low complexity business risks associated with deposit products or processes by working with internal teams on root cause analysis; identify short-term and long-term action items for resolution and remediation of the issue.
• Utilize understanding of the business line's operations, products/services, systems, and the associated risks/controls to support the overall business objectives.
• Ability to work collaboratively with cross functional leaders to drive effective outcomes for clients, teammates, and shareholders.
• Partner with client advocacy organization to develop and execute complaints monitoring process specific to the Deposits organization. This includes program design and governance, data and analytics (dashboard development, trend analyses), risk and regulatory alignment, and execution and continuous improvement.

Skills

Data analysis

Microsoft Office

Task management

Confidentiality

Communication

Education

College degree or equivalent

Tools

MS Visio

MS Project

Job description

Truist is seeking a role focused on designing and executing a sustainable, data-driven complaint monitoring process for deposits. The candidate will work with cross-functional teams to identify risks, perform root-cause analyses, and implement corrective actions.

This office-centric position requires full-time in-office work five days a week. The ideal candidate has a strong background in banking operations, risk management, and advanced analytics to proactively detect issues and drive