Deployment Strategist

usul; Washington (District of Columbia); On-site; USD 120,000 - 180,000; Full time

Job summary

Usul is seeking an entrepreneurial operator to own customer deployments for defense and space clients, leading onboarding, adoption, and renewals. You will manage post-sale relationships, coordinate with consultants and government affairs, and drive expansions.

You will travel 1–2 times per month to engage clients and coordinate with Sales, Product and Engineering to steer the roadmap and improve how allied governments and defense customers win contracts.

Qualifications

• 1–3 years in consulting/strategy with large industries.
• Experience with defense contracting processes or proposals.
• Ability to context-switch quickly and manage multiple accounts.
• Willingness to travel 1–2 times per month for client engagements.
• Entrepreneurial mindset with ability to build from scratch.
• Strong emotional intelligence and client-facing skills.

Responsibilities

• Serve as deployment lead for a portfolio of defense/space clients, owning onboarding, training, adoption, expansions and renewals.
• Run capture processes for AI services to help clients expand into government work.
• Coordinate complex product onboarding from startups to Fortune 500s to maximize value.
• Lead commercial upsell and cross-sell within each account.
• Own account health metrics to improve retention and renewals.
• Collaborate with Sales, Product and Engineering to influence the roadmap.

Skills

Consulting/Strategy

Defense contracts

Travel readiness

Entrepreneurial mindset

High EQ

C-suite navigation

Job description

About Usul

Usul is a Silicon Valley AI lab helping America and its allies buy technology at the speed of Amazon Prime. We're Stanford dropouts, MIT AI scientists, and Tier-1 Special Forces Operators dedicating our lives to rebuilding the infrastructure that equips the Western world.

We’re the youngest founders to ever win a US Defense contract. Over the past year, we’ve helped Global 500 companies including RTX, BAE Systems, Palantir and frontier AI labs win $12B in contracts across 30 NATO nations.

We are looking for an entrepreneurial operator to own our customer deployments.

One day you will be leading the pilot roll out for a tier 1 defense prime, the next you’ll be running around San Francisco helping AI companies win their first drop of government revenue. You will have a figure it out mindset willing to hustle to reform the current way products get sold into the government and diversify the Allied industrial base.

What you’ll do:

• Serve as the deployment lead of Usul for a portfolio of some of the largest and fastest growing defense and space companies in the world, owning all post-sale relationships from onboarding/training, enterprise adoption, expansion and renewals.

• Run the capture process for AI companies for our Services business: coordinating with consultants and government affairs to help carve a path for commercial rocketship companies to expand into the government.

• Coordinate complex product onboarding paths from defense-tech startups building in their garage to Fortune 500 companies with thousands of employees ensuring every single user maximizes Usul’s value to transform the way they win defense contracts.

• Lead commercial upsell/cross-sell expansions within every account.

• Own customer health using metrics on your accounts to increase retention, reduce churn and close renewals.

• Collaborate with Sales, Product and Engineering directly influencing our product roadmap and path to revolutionizing how every allied government and defense company interact.

What we look for:

• 1-3 years of consulting/strategy experience with big, old industries. You know how to navigate these rooms of C suites and pitch ROI. (McKinsey, Bain, BCG preferred)

• Defense contract experience. You've worked on proposals or understand how the process works.

• Crazy high agency and ability to context switch extremely fast.

• Willingness to travel 1-2 times per month for client engagements.

• Entrepreneurial experience and mindset - you are excited about building things from scratch and are able to identify issues and execute quickly.

• High EQ.

• In office forward - we move insanely fast 5 days per week in San Francisco or DC.