Deployment Specialist - Application Delivery

TELUS; Georgia; Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote work from home

Benefits package

Vacation days

Well-being days

Well-being account

Employee share plan

RRSP & TFSA

DC pension plan

Mental health support

Job summary

TELUS Health is seeking a Deployment Specialist to design, build, support, and maintain complex multi-application solutions for retirement benefits systems. You will deploy and support production and non-production environments, perform server and app installations, and manage configurations including IIS and SQL tasks.

Ideal candidates have 5+ years in IT with a relevant degree, strong scripting skills, Active Directory experience, and a collaborative mindset to work across locations.

Qualifications

• 5 years of IT experience with a Computer Software or Computer Engineering degree.
• Experience with Windows Server 2012–2019, installation, configuration, management, and IIS role.
• Knowledge of scripting (PowerShell, VBScript, CMD, SQL, etc.).
• Excellent time management skills and ability to manage multiple assignments.
• Experience with domain environments (Active Directory or LDAP).
• Familiarity with N‑Tier applications (IIS frontend, .NET services, SQL Server backend).
• Familiarity with networking (TCP/IP, DHCP, DNS, VPN).
• Strong troubleshooting skills and effective communication to explain complex solutions.
• Collaborative team player able to work across locations.

Responsibilities

• Build shared and client specific environments, production and non-production.
• Perform server and application installations, configurations, and deployments.
• Configure IIS Server, create websites, troubleshoot and resolve issues.
• Perform SQL Server tasks: backups, restores, permissions, deployments.
• Migrate servers and applications and perform OS upgrades.
• Manage Active Directory tasks including user/group creation and delegation.
• Develop system reports in SQL Report Builder via scripting/automation.
• Triage and coordinate resolution of issues on hosted apps with focus on stability and security.
• Write and update technical documentation and maintain a service catalog.
• Provide after-hours support for urgent issues and weekend releases.

Skills

IT experience

Windows Server 2012-2019

IIS configuration

PowerShell

Time management

Active Directory/LDAP

Networking TCP/IP

Communication skills

Cross-functional collaboration

Education

Bachelor's degree in Computer Software or Computer Engineering

Tools

Octopus Deploy

Azure DevOps Pipelines

Azure Serverless

Azure DB

Kubernetes

Docker

AWS

GCP

Dynamics CRM

GP (Great Plains)

Job description

Job Summary

The System Solutions team is seeking a Deployment Specialist to design, build, support, and maintain complex multi‑application solutions. The Deployment Specialist will be responsible for the tasks involved in building, delivering, and supporting non‑production and production systems for the Retire Benefits Systems integrated solution.

What’s in it for you

• 100% work from home arrangement
• Comprehensive customizable benefits package to suit your unique needs and lifestyle
• Paid vacation days & well‑being days as well as a well‑being expense account to help maintain a better work/life balance
• Various investment options such as employee share purchase plan, group RRSP & TFSA, and DC pension plan
• Generous mental health support account to cover the cost of therapy/counseling sessions

What you’ll do

• Build shared and client specific environments, both production, non‑production and disaster recovery
• Perform server and application installations, configurations, and deployments
• Perform configuration of IIS Server, creating websites, troubleshoot, and resolve related issues
• Perform SQL Server related tasks such as database backup and restore, user permissions, scripts deployments
• Perform servers and applications migrations and OS upgrades
• Perform Active Directory tasks such as user and group creation, delegation, etc.
• Develop systems reports in SQL Report Builder using scripting and automation
• Triage, analyze and coordinate issues related to applications hosted on shared or client’s premises, ensuring a focus on stabilisation, security, and performance
• Write and update technical documentation for existing or new procedures and maintain a service catalog
• Provide overtime / after‑hours support for urgent issues, production core releases on weekends and during busy seasons

What you bring

• 5 years of experience in IT with a Computer Software or Computer Engineering University degree
• Experience with Windows Server 2012–2019, installation, configuration, management, and IIS role
• Knowledge of scripting (including PowerShell, VBScript, CMD, SQL, etc.)
• Excellent time management skills and the ability to manage multiple assignments
• Experience with domain environments (Active Directory or LDAP)
• Familiarity with N‑Tier applications (IIS web frontend, .NET services, SQL Server backend)
• Familiarity with networking (TCP/IP, DHCP, DNS, VPN)
• Strong troubleshooting skills
• Effective and flexible communication skills to explain complex problems and technical solutions to a range of audiences
• Collaborative team player who thrives in a cross‑functional role and can build connections with individuals across multiple locations

Nice to Have

• Knowledge of Octopus Deploy or Azure DevOps Pipelines
• Knowledge of Azure Serverless, Azure DB, Azure Container Instance, Kubernetes, and Docker
• Knowledge of other cloud technologies such as AWS and Google Cloud Platform (GCP)
• Knowledge of Dynamics CRM and GP is an asset but not required

Salary Range: $60,000 – $80,000. Actual total compensation will be determined based on factors such as knowledge, skills, performance, and experience.

Benefits include a comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and a flexible benefits plan to meet the needs of you and your family.

Telus Health is an Equal Opportunity Employer that aims to foster an inclusive culture that embraces diversity. It is our policy to hire without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, disability, sexual orientation, or veteran status. We offer accommodation for applicants with disabilities, as required, during the recruitment process.