Deployment Project Manager

berkshiregrey; Bedford (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Berkshire Grey is seeking an experienced Installation Manager to lead on-site deployments of BG technology at customer sites, from installation to hand-off to System Engineering. You will coordinate with contractors and BG engineers, ensure regulatory compliance, and drive on-site collaboration with building management.

The role emphasizes managing installation teams, maintaining project metrics, and delivering a smooth integration of BG technology into customers’ operations.

Qualifications

• BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field.
• 5+ years of experience in construction or installation management.
• 8+ years of experience in construction or installation management (preferred).
• Project management experience (preferred).
• Robotics/industrial automation/manufacturing experience (preferred).
• Demonstrated experience managing hardware installations and commissioning of industrial equipment.
• Experience leading teams of engineers.
• Experience managing construction contractors.
• Knowledge and understanding of safety standards.
• Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams.
• Confidence to convey technical explanations during deployment.
• Understanding of warehouse management systems, software messaging flows, IT hardware.
• Demonstrated experience with customer management and support.
• Strong sense of urgency and leadership.
• Excellent communication skills.

Responsibilities

• Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off.
• Ensure compliance to building and safety codes by all federal, state, and local regulations.
• Manage installation contractors and work to resolve deployment issues.
• Manage BG engineers on site tasked with installation efforts.
• Manage customer relationships on-site and coordinate site tasks with local building management.
• Work cross-functionally with internal stakeholders to meet installation criteria.
• Drive feedback and improvement from site to System Engineering teams.
• Provide support to active projects to drive progress and prevent stoppages or downtime.
• Responsible for tracking and achieving project operational and budgetary metrics.
• Develop standardization processes and technical solutions to drive down installation time and cost.
• Oversee customer training and handoff tasks to guarantee smooth integration of BG’s technology in existing operations.
• Note: role manages installation and resources on site but does not have direct reports.

Skills

Hardware install

Team leadership

Contractor management

Safety standards

CAD & diagrams

Technical communication

IT hardware

Customer management

On-site coordination

Project management

Education

BS in engineering

Job description

About:

Join us at Berkshire Grey to deliver best-in-class robotic automation solutions that solve real customer problems and deliver immediate value. Our Engineering team is seeking a talented professional for a product development role. The ideal candidate will have strong experience at all stages of the product development lifecycle from concept to long-term support as part of an integrated team of hardware and software engineers. We’re looking for self-starters who can turn unclear problems into practical solutions, thriving in a team of top talent.

Roles and Responsibilities:

• Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off
• Ensure compliance to building and safety codes by all federal, state, and/or local regulations
• Manage installation contractors and work to resolve deployment issues
• Manage BG engineers while on site that are tasked with installation efforts
• Manage customer relationship on-site and coordinate site level tasks with local building management
• Work cross-functionally with internal stakeholders to meet installation criteria
• Drive feedback and improvement efforts from site to System Engineering teams
• Provide support to the active project to drive progress and prevent or mitigate stoppages or downtime
• Responsible for tracking and achieving project operational and budgetary metrics
• Develop standardization processes and technical solutions to drive down installation time and cost
• Oversee customer training and handoff tasks to guarantee a smooth integration of BG’s technology in existing operations
• Please note that this role manages the installation and resources on site at the time, but does not have direct reports.

Experience and Education:

Required:

• BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field
• 5+ years of experience in construction or installation management

Preferred:

• 8+ years of experience in construction or installation management
• Project management experience
• Robotics/industrial automation/manufacturing experience

Qualifications and Skills:

Required

• Demonstrated experience managing hardware installations and commissioning of industrial equipment
• Experience leading teams of engineers
• Experience managing construction contractors
• Knowledge and understanding of safety standards
• Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams
• Confidence and knowledge to convey technical explanations of problems or issues identified during deployment
• Understanding of warehouse management systems, software messaging flows, IT hardware
• Demonstrated experience with customer management and support
• Strong sense of urgency and leadership
• Excellent communication skills