Automation Installation Manager

Berkshire Grey, Inc.; Bedford (MA); On-site; USD 110,000 - 150,000; Full time

Job summary

Berkshire Grey, Inc. seeks an Installation Lead to oversee on-site deployment of BG technology at customer sites from installation to system hand-off in Bedford, MA.

You will manage installation contractors, ensure safety and regulatory compliance, and coordinate with building management to meet deployment criteria. The role emphasizes on-site leadership with no direct reports, cross-functional collaboration, timely issue resolution, and a focus on reducing downtime while tracking project

Qualifications

• Experience leading hardware installations and commissioning of industrial equipment.
• Ability to read CAD drawings and electrical schematics.
• Proven track record managing installation contractors.
• Strong communication and leadership skills.
• Ability to manage multiple high-priority tasks.

Responsibilities

• Lead installation and deployments of BG technology on customer sites from installation to hand-off.
• Ensure compliance with safety and building codes.
• Manage installation contractors and resolve deployment issues.
• Oversee on-site BG engineers and coordinate site tasks with management.
• Maintain customer relationships on-site and coordinate with building management.
• Collaborate with internal stakeholders to meet installation criteria.
• Drive feedback to System Engineering teams and mitigate downtime.
• Track project metrics and ensure on-time progress within budget.
• Develop standardization processes to reduce installation time and cost.
• Oversee customer training and handoff for smooth integration.
• Note: role does not have direct reports.

Skills

Hardware installations

Team leadership

Contractor management

Safety standards

CAD/electrical diagrams

Technical communication

WMS / IT hardware

Customer support

Urgency & leadership

Communication

Computer skills

Stakeholder management

Multitasking

Education

BS degree in Mechanical, Electrical, or Industrial Engineering

Tools

MS Project

Smartsheets

JIRA

Job description

Roles and Responsibilities:

• Lead installation/deployments of BG technology on customer sites from installation to System Engineering hand-off
• Ensure compliance to building and safety codes by all federal, state, and/or local regulations
• Manage installation contractors and work to resolve deployment issues
• Manage BG engineers while on site that are tasked with installation efforts
• Manage customer relationship on-site and coordinate site level tasks with local building management
• Work cross-functionally with internal stakeholders to meet installation criteria
• Drive feedback and improvement efforts from site to System Engineering teams
• Provide support to the active project to drive progress and prevent or mitigate stoppages or downtime
• Responsible for tracking and achieving project operational and budgetary metrics
• Develop standardization processes and technical solutions to drive down installation time and cost
• Oversee customer training and handoff tasks to guarantee a smooth integration of BG's technology in existing operations
• Please note that this role manages the installation and resources on site at the time, but does not have direct reports.

Experience and Education:

Required:

• BS degree in Mechanical, Electrical, or Industrial Engineering or similar technical field
• 5+ years of experience in construction or installation management

Preferred:

• 8+ years of experience in construction or installation management
• Project management experience
• Robotics/industrial automation/manufacturing experience

Qualifications and Skills:

Required:

• Demonstrated experience managing hardware installations and commissioning of industrial equipment
• Experience leading teams of engineers
• Experience managing construction contractors
• Knowledge and understanding of safety standards
• Ability to read and understand CAD drawings, electrical schematics, or other engineering diagrams
• Confidence and knowledge to convey technical explanations of problems or issues identified during deployment
• Understanding of warehouse management systems, software messaging flows, IT hardware
• Demonstrated experience with customer management and support
• Strong sense of urgency and leadership
• Excellent communication skills
• Strong computer skills
• Ability to work with senior levels of management internally and externally at site level
• Ability to manage multiple high-priority tasks simultaneously

Preferred (one or more):

• High competence in at least one area: mechanical, electrical, or software systems
• Experience with project management software - MS Project, Smartsheets, etc.
• Experience with engineering defect tracking software - JIRA, etc.

Travel:

• Will travel be required? Yes
• If Yes, what % of time: 100%

This role is not eligible for visa sponsorship.

5111-2606JS