Deployment Operations Associate Principal

Via; New York, San Francisco (NY, CA); On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via is seeking a Deployment Operations Associate Principal to launch new markets globally and oversee day-to-day partner deployments. The role involves substantial travel (up to 50%) and collaboration across operations, product, and business development to build scalable on-demand transit solutions.

You will work with engineering to ensure feedback informs product development and use internal knowledge to maximize partner success. A Bachelor's degree and 3+ years of experience are required.

Qualifications

• Minimum of 3+ years of work experience.
• Bachelor's Degree required.
• Willingness to travel up to 50%.

Responsibilities

• Launch new Via deployments and manage timing and quality.
• Plan strategically to set up operations in new markets and ensure success of deployments.
• Serve as the main point of contact for partners to develop a fully operational on-demand transit system.
• Coordinate with engineering to capture feedback and drive product improvements.
• Utilize Via’s data insights to guide business decisions and optimize partner services.

Skills

Task management

Attention to detail

Problem solving

Communication

Education

Bachelor's Degree

Job description

Deployment Operations Associate Principal

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Deployment Operations Associate Principal, you will launch new Via markets around the world and ensure the success of the day-to-day management of our partner deployments, while gaining exposure to operations, entrepreneurship, product and business development. This role requires a willingness to travel up to 50% of the time.

What You’ll Do:

• Launch new Via deployments, take full ownership in ensuring every aspect of new deployments is executed on time at the highest possible quality
• Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to set up Via operations in a new market
• Serve as the main point of contact for our partners, helping them develop and grow a fully operational on-demand transit system
• Manage product expectations and development, ensuring that our engineering team is getting the feedback they need to build the best product possible
• Tap Via’s in-house operational and marketing knowledge base to help partners get the most out our technology
• Adeptly interpret and utilize mass quantities of proprietary data to generate insights and make business recommendations that will ensure success for our partner services

Who You Are:

• Effective at managing multiple tasks simultaneously and comfortable taking on responsibility and working in an independent manner
• Meticulous and vigilant, with a high level of attention to detail
• Problem solver; you don’t accept the status quo and are always looking for creative solutions
• Excellent communicator with a knack for always finding the right tone
• Have a Bachelor's Degree and a record of exceptional academic achievement
• Minimum of 3+ years of work experience
• Demonstrated record of entrepreneurial achievement and/or leadership a plus

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $95,000-$115,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Via is an equal opportunity employer.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Via’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.