Deployment Consultant

Dexian; Dallas (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

Dexian is seeking a versatile Deployment Manager in Dallas, TX to lead client onboarding and drive product adoption for enterprise integrations. The role requires a strong technical background in product deployment, testing, and stakeholder collaboration, with a focus on delivering an optimal client experience.

The ideal candidate will manage end-to-end deployment activities, stay ahead of industry trends, and continuously improve processes across teams to boost product quality and satisfaction.

Qualifications

• Bachelor's degree required; MBA or equivalent experience preferred.
• 5+ years in product development, client management, deployment, and testing.
• Strong analytical and technical skills with API testing and SSO experience.
• Excellent communication and cross-functional leadership abilities.
• Customer-centric mindset with a focus on continuous improvement.

Responsibilities

• Plan: Analyze project opportunities, assess scope, and prepare for deployment challenges considering scale and complexity.
• Deploy: Lead client onboarding and drive product adoption by demonstrating necessary skills, behaviors, and technical capabilities.
• Support: Foster ongoing improvements, build mutually beneficial relationships, and support stakeholders in resolving issues to optimize product enablement.
• Collaborate with internal and external teams to monitor test environments, troubleshoot issues, create test data, and assist clients during testing phases.
• Maintain a focus on delivering solutions that improve client experience and product performance.
• Communicate effectively across teams to influence and align project goals, navigating complex scenarios with clarity.
• Lead product deployment efforts aimed at enhancing product quality, client satisfaction, and operational efficiency.
• Stay current with industry trends and technical skills to continuously advance expertise and work approach.

Skills

Analytical skills

Technical competence

API testing (Postman, Insomnia)

SSO

Client management

Cross-functional leadership

Education

Bachelor's degree

MBA or equivalent experience

Tools

Postman

Insomnia

SSO platforms

Job description

Position Summary

We are seeking a versatile and experienced Deployment Manager to join a dynamic, collaborative team focused on delivering client integration solutions within the Institutional Wealth Management Services sector. This role involves leading the deployment of new products and services by working closely with clients and fintech partners to develop use cases, build roadmaps, and implement integrations. The ideal candidate will possess a strong technical background in product deployment and client management, with a passion for enhancing the end-to-end customer experience through continuous improvement and stakeholder collaboration.

Key Responsibilities

• Plan: Analyze project opportunities, assess scope, and prepare for deployment challenges considering scale and complexity.
• Deploy: Lead client onboarding and drive product adoption by demonstrating necessary skills, behaviors, and technical capabilities.
• Support: Foster ongoing improvements, build mutually beneficial relationships, and support stakeholders in resolving issues to optimize product enablement.
• Collaborate with internal and external teams to monitor test environments, troubleshoot issues, create test data, and assist clients during testing phases.
• Maintain a focus on delivering solutions that improve client experience and product performance.
• Communicate effectively across teams to influence and align project goals, navigating complex scenarios with clarity.
• Lead product deployment efforts aimed at enhancing product quality, client satisfaction, and operational efficiency.
• Stay current with industry trends and technical skills to continuously advance expertise and work approach.

Required Qualifications

• Bachelor's degree; MBA or equivalent career experience preferred.
• Over 5 years of experience in product development, client management, software deployment, and testing.
• Proven analytical skills and technical competence.
• Hands-on experience with API testing tools (e.g., Postman, Insomnia), Single Sign-On (SSO), file transmissions, and related connectivity solutions.
• Strong communication skills and ability to influence cross-functional teams.
• Demonstrated leadership in managing product deployment activities with a focus on continuous improvement.
• Customer-centric mindset with the ability to resolve user problems efficiently.
• Passion for learning and professional growth to stay aligned with evolving client and business needs.

Preferred Qualifications

• Experience working in agile environments, particularly using Kanban methodologies.
• Familiarity with monitoring test environments and triaging issues.
• Ability to develop and work with integration use cases and project roadmaps.
• Strong stakeholder management skills, with experience collaborating across diverse teams.
• Previous experience supporting technical client onboarding and product enablement initiatives.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.