Deployed Support Specialist

StratasCorp; Pearl City (HI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid holidays

Paid time off

E-Verify

Job summary

StratasCorp in Pearl Harbor, HI is seeking a network and systems support specialist for on-site work with DoD IT operations. You will provide network guidance, configure and troubleshoot routers, IDS/IPS, AD, DNS, and Exchange for deployed units, and assist in IA training and compliance.

Requirements include active Secret clearance, a high school diploma or equivalent, Security+ and Cisco certifications (CCNA preferred).

Qualifications

• Experience providing deployed network support.
• Ability to set up AD accounts and manage permissions.
• Proficient in troubleshooting routers and IDS/IPS.
• Familiarity with DNS and Exchange administration.

Responsibilities

• Provide on-site network advice during deployments and coordinate swift solutions.
• Support deployed units with AD, DNS, Exchange configuration and troubleshooting.
• Assist IA training and complete government-required documentation.
• Coordinate equipment movement and ensure compliance with security procedures.

Skills

Deployed IT support

Active Directory accounts

Troubleshooting Cisco Routers

IDS/IPS troubleshooting

Education

High school diploma or equivalent

Security+ certification

CCNA certification

OS/Applications certification (MS/Cisco)

Tools

Active Directory

Cisco Routers

IDS/IPS

DNS

Exchange

Job description

At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas.

Location: Pearl Harbor, HI - Pearl Harbor, HI 96860 US (Primary)

Category: Information Technology

Job Description

This role is located on site in Pearl Harbor, Hawaii. Individual must report to work on site daily; there is no remote or work from home options available.

• Provide network technical advice and assistance during the planning phase of a deployment or exercise and coordinate swift solutions to networking problems during the execution phase.
• Provide direct computer and network support to include router, firewall, Intrusion Detection Systems/Intrusion Prevention Systems (IDS/IPS), Domain Name System (DNS), Active Directory (AD) and Exchange, configuration, installation, maintenance and troubleshooting to USMC deployed units.
• Assist in the development and execution of Information Assurance (IA) training for deployed units.
• Provide direct support to the D-30 process.
• Support operational requirements for the operational environment; identify required Hardware (HW) and Software (SW); submit personnel foreign country clearance requests and obtain necessary visas; document the result of the deployment in a Government-provided template with input and conduct a post-deployment review with the Government; coordinate return of any unused and reusable equipment to stock; coordinate the transportation of all HW and SW required to support contingency operations and obtain all import permits.

Job Requirements

• Experience providing deployed support.
• Experience setting up accounts using Active Directory
• Troubleshooting Cisco Routers
• Troubleshooting Intrusion Detection Systems (IDS)

Education and Certification Requirements

• Active Secret clearance
• High school diploma or equivalent
• Security+
• At least One Cisco Networking Certification
  • Original Equipment Manufacturer (OEM) network support certification and an Operating System (OS)/Application Certification (i.e. Microsoft/Cisco).
  • Microsoft or Cisco Certified Network Associate (CCNA) certification preferred.

The anticipated salary range for this role is $50,000 to $60,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Security Clearance

Secret

Certification Required

Job Type

Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.

StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.