Departmental Analyst 9-P11

State of Michigan; Lansing (MI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive benefits

Retirement plan

Health, vision, and dental benefits

Job summary

Department of Insurance and Financial Services (DIFS) in Michigan is seeking an Insurance Investigator to work in the Office of Insurance Licensing, Investigations, and Audits in Lansing. The investigator reviews complaints, gathers evidence, conducts interviews, and analyzes licensing information to identify possible violations of the Michigan Insurance Code.

Ideal candidates will have strong analytical and writing skills, ability to manage multiple investigations, and the capacity to work with

Qualifications

• Bachelor's degree in any major.
• Experience in investigations or related knowledge is beneficial.

Responsibilities

• Review and investigate unlicensed insurance activity and misconduct by licensed individuals and entities.
• Gather and analyze records, conduct interviews, and evaluate information to identify potential violations.
• Prepare clear, comprehensive written reports with findings and recommendations for regulatory action.

Skills

Investigations

Regulatory compliance

Analytical thinking

Interviewing

Report writing

Education

Bachelor's degree

Job description

The Department of Insurance and Financial Services (DIFS) is seeking an individual to work in public service as an Insurance Investigator in its Office of Insurance Licensing, Investigations, and Audits. This position is an opportunity to build a lifelong career doing work that truly matters – helping to protect consumers and maintaining public confidence in Michigan’s insurance industry.

This position serves as an investigator responsible for reviewing and investigating allegations of unlicensed insurance activity, misconduct by licensed individuals and entities, and other potential violations of the Michigan Insurance Code, applicable rules, and other laws administered by DIFS. Investigations may involve insurance producers, agencies, adjusters, insurers, and other regulated individuals and entities.

The investigator reviews complaints and referrals, gathers and analyzes records and other evidence, conducts interviews, conducts research regarding licensing and regulatory information, and evaluates the information obtained to identify potential violations. The position is responsible for maintaining accurate investigative case files and preparing clear, comprehensive written reports documenting investigative findings and recommendations for appropriate regulatory or enforcement action.

The position works collaboratively with DIFS legal staff, other state and federal regulatory agencies, law enforcement agencies, and other governmental entities. Investigators may participate in compliance conferences and may appear and testify regarding their investigations at administrative hearings or court proceedings.This position requires strong analytical, investigative, organizational, interviewing, and written communication skills, along with the ability to exercise sound judgment while managing multiple investigations and competing priorities.

For the specific position description, please click here: Departmental Analyst 9-P11

Ideal candidates will have:

• The drive to serve the people of the State of Michigan and make a difference in the insurance and financial services industries.
• The ability to thrive in a dynamic, collaborative, and high-tech environment while demonstrating sound professional judgment and decision-making.
• The ability to work in a regulatory work environment reviewing and interpreting insurance laws, rules, regulations, policies, processes, methods, and techniques.
• A curious and analytical mind capable of identifying possible violations of law, formulating investigative plans, obtaining, and assessing information, and developing recommendations for completion of a case with supporting conclusions.
• The ability to communicate clearly, concisely, and effectively both orally and in writing.
• The desire to work closely with licensees, colleagues, and others to solve problems and obtain pertinent information pertaining to an investigation.
• The ability to work well independently and within a team.
• Experience conducting investigations or related knowledge and/or education.

Other job features:

• Participation in webinars, conference calls, and employee development training.
• DIFS is looking for a team member who has an interest in helping others, who wants to learn and grow as a professional, and who wants to enjoy all the exciting things life in Michigan has to offer. The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
• This position provides competitive pay, retirement, health, vision, and dental benefits.

Note: The Salary listed above is a range, and the final salary is determined by the selected candidate’s education and experience.

Work Location:This is an in-person position based in Lansing, Michigan, with the possibility for a hybrid work schedule where you would work from home up to three days per week, following a training period, if approved.

Work must be performed in Michigan. If you currently reside outside of Michigan, you must relocate to Michigan to perform the duties of this position. Relocation expenses are not reimbursed.

Attachment Requirements:Please submit a cover letter summarizing your background and reason for your interest in this position, resume, a 1-3-page professional writing sample or investigative report with confidential information redacted and copy of official college transcripts.

An "official college transcript" must contain the college/university name and address, the degree conferred, and date granted, coursework completed, and the Registrar's signature and/or seal.A scanned or electronic copy is acceptable, if it contains the elements listed above.The college/university does not have to send the transcripts directly to DIFS.

In a document separate from your cover letter, answer the following questions:

Failure to attach the requested documents may result in your application being screened out.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises. Any applicant that is suspected of using AI software for any portion of the selection process may be screened out.

DIFS is a Gold-Level Veteran-Friendly Employer, committed to recruiting, training, and retaining veterans and their spouses.

Education

• Possession of a bachelor's degree in any major.

Experience

• No specific type or amount is required. (Departmental Analyst 9)
• One year of professional experience. (Departmental Analyst 10)
• Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service. (Departmental Analyst P11)
• Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement. (Departmental Analyst 9 - 12)

View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/D/DepartmentalAnalyst.pdf