Departmental Analyst 9-12 - Integrated Programs Management Section

State of Michigan; Lansing (MI); Hybrid; USD 52,000 - 78,000; Full time

Job summary

State of Michigan's MI Department of Health and Human Services seeks analysts at 9-12 levels to oversee quality programs for the MI Coordinated Health initiative. The role includes monitoring HEDIS, HOS, CAHPS, and PIP data, and coordinating with the EQRO and cross‑functional teams to drive continuous quality improvement.

The position requires a bachelor’s degree and offers a path from DA9 through DA12 with increasing responsibilities and compensation.

Qualifications

• Possession of a bachelor’s degree in any major.
• Experience requirements vary by level: Analyst 9 requires none, Analyst 10 requires 1 year, Analyst P11 requires 2 years (including 1 year at the 10 level), Analyst 12 requires 3 years (including 1 year at the P11 level).
• The use of AI in the selection process is prohibited.

Responsibilities

• Ensure quality program and performance evaluation standards for the MI Coordinated Health program.
• Monitor contracted health plans’ quality programs (HEDIS, HOS, CAHPS, PIPs).
• Serve as liaison with EQRO and participate in intradepartmental and interdepartmental meetings.
• Engage in CQI to strengthen the MI Coordinated Health quality program.

Education

Bachelor's degree

Job description

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

9-P11 Level Analyst

This position is responsible for the quality program and performance evaluation standards for the Michigan Department of Health and Human Services (MDHHS) MI Coordinated Health program. With management supervision, this position will monitor contracted health plans’ quality programs including Healthcare Effectiveness Data and Information Set (HEDIS), Health Outcomes Surveys (HOS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Performance Improvement Plans (PIPs) data. With management support, this position will also serve as a liaison between MDHHS and its contracted External Quality Review Organization (EQRO) for assigned activities, participate in intradepartmental and interdepartmental meetings, and collaborate with team members on crosscutting quality related issues and initiatives. The incumbent in the position will perform basic comparative research, analysis, and evaluation of health care standards for the monitoring of the quality of care provided to dually eligible Medicaid/Medicare beneficiaries, make recommendations for future contract language to maintain compliance with evolving quality related regulatory requirements, prepare and submit required annual report data, and engage in Continual Quality Improvement (CQI) to strengthen the MI Coordinated Health quality program.

12 Level Analyst

At the senior level, this position is responsible for the quality program and performance evaluation standards for the Michigan Department of Health and Human Services (MDHHS) MI Coordinated Health program. This position monitors contracted health plans’ quality programs including Healthcare Effectiveness Data and Information Set (HEDIS), Health Outcomes Surveys (HOS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Performance Improvement Plans (PIPs) data. This position also serves as a liaison between MDHHS and its contracted External Quality Review Organization (EQRO) for assigned activities, represents the MI Coordinated Health program as a lead analyst during intradepartmental and interdepartmental meetings, collaborates with team members on crosscutting quality related issues and initiatives, and organizes and facilitates Quality Workgroup Meetings (QWG) with the contracted Highly Integrated Dual Eligible Special Needs Plans (HIDE SNPs). The incumbent in the position performs complex comparative research, analysis, and evaluation of health care standards for the monitoring of the quality of care provided to dually eligible Medicaid/Medicare beneficiaries, drafts future contract language to maintain compliance with evolving quality related regulatory requirements, prepares and submits required annual report data, and engages in Continual Quality Improvement (CQI) to strengthen the MI Coordinated Health quality program. This position represents MI Coordinated Health in meetings and on work related to the department’s Comprehensive Quality Strategy (CQS) as well as health plan Network Adequacy activities.

To be considered for this position you must:

• relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• attach a cover letter.
• If applicable, attach a copy of an official transcript(s). We accept scanned copies of official transcripts. We do not accept web-based, internet, or copies of unofficial transcripts. Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature. Please review Civil Service's guidelines regarding Official Transcripts: Official Transcripts (michigan.gov)

Failure to complete any of the above may result in your application being screened out as incomplete.

Education

Possession of a bachelor’s degree in any major.

Experience

• Departmental Analyst 9 No specific type or amount is required.
• Departmental Analyst 10 One year of professional experience.
• Departmental Analyst P11 Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.
• Departmental Analyst 12 Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.
• Departmental Analyst 9 - 12 Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

This position is being posted at the Departmental Analyst 9-12 level. The selected candidate will be hired at the level of which they qualify.

Position Location/Remote Office:

The physical location of this position is 400 S Pine St, Lansing MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered.

Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check.

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email [e-mail]. Please reference the job posting number in subject line.

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