Departmental Analyst 9-12 - Integrated Programs Management Section

State-of-Michigan; Lansing (MI); Híbrido; USD 60.000 - 85.000; Jornada completa

Descripción de la vacante

Michigan Department of Health and Human Services (MDHHS) is seeking an analyst to manage the MI Coordinated Health quality program. You will monitor quality initiatives across health plans, including HEDIS, HOS, CAHPS, and PIPs, and liaise with the external EQRO on assigned activities.

The role requires collaboration across departments, participation in meetings, and involvement in continuous quality improvement to strengthen program compliance and reporting.

Formación

• Bachelor’s degree in any major.
• Experience with quality measures (HEDIS/CAHPS) and audits.
• Strong analytical and communication skills.

Responsabilidades

• Monitor contracted health plans’ quality programs (HEDIS, HOS, CAHPS, PIPs).
• Serve as liaison between MDHHS and EQRO for activities.
• Represent MI Coordinated Health in meetings and lead cross-functional work.
• Support CQI initiatives and prepare annual reports.

Conocimientos

Quality program

Data analysis

Regulatory compliance

Team collaboration

Educación

Bachelor's degree

Descripción del empleo

The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan.

9-P11 Level Analyst

This position is responsible for the quality program and performance evaluation standards for the Michigan Department of Health and Human Services (MDHHS) MI Coordinated Health program. With management supervision, this position will monitor contracted health plans’ quality programs including Healthcare Effectiveness Data and Information Set (HEDIS), Health Outcomes Surveys (HOS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Performance Improvement Plans (PIPs) data. With management support, this position will also serve as a liaison between MDHHS and its contracted External Quality Review Organization (EQRO) for assigned activities, participate in intradepartmental and interdepartmental meetings, and collaborate with team members on crosscutting quality related issues and initiatives. The incumbent in the position will perform basic comparative research, analysis, and evaluation of health care standards for the monitoring of the quality of care provided to dually eligible Medicaid/Medicare beneficiaries, make recommendations for future contract language to maintain compliance with evolving quality related regulatory requirements, prepare and submit required annual report data, and engage in Continual Quality Improvement (CQI) to strengthen the MI Coordinated Health quality program.

12 Level Analyst

At the senior level, this position is responsible for the quality program and performance evaluation standards for the Michigan Department of Health and Human Services (MDHHS) MI Coordinated Health program. This position monitors contracted health plans’ quality programs including Healthcare Effectiveness Data and Information Set (HEDIS), Health Outcomes Surveys (HOS), Consumer Assessment of Healthcare Providers and Systems (CAHPS), and Performance Improvement Plans (PIPs) data. This position also serves as a liaison between MDHHS and its contracted External Quality Review Organization (EQRO) for assigned activities, represents the MI Coordinated Health program as a lead analyst during intradepartmental and interdepartmental meetings, collaborates with team members on crosscutting quality related issues and initiatives, and organizes and facilitates Quality Workgroup Meetings (QWG) with the contracted Highly Integrated Dual Eligible Special Needs Plans (HIDE SNPs). The incumbent in the position performs complex comparative research, analysis, and evaluation of health care standards for the monitoring of the quality of care provided to dually eligible Medicaid/Medicare beneficiaries, drafts future contract language to maintain compliance with evolving quality related regulatory requirements, prepares and submits required annual report data, and engages in Continual Quality Improvement (CQI) to strengthen the MI Coordinated Health quality program. This position represents MI Coordinated Health in meetings and on work related to the department’s Comprehensive Quality Strategy (CQS) as well as health plan Network Adequacy activities.

Education

Possession of a bachelor’s degree in any major.

Experience

Departmental Analyst 9

No specific type or amount is required.

Departmental Analyst 10

One year of professional experience.

Departmental Analyst P11

Two years of professional experience, including one year of experience equivalent to the intermediate (10) level in state service.

Departmental Analyst 12

Three years of professional experience, including one year of experience equivalent to the experienced (P11) level in state service.

Departmental Analyst 9 - 12

Educational level typically acquired through completion of high school and the equivalent of at least two years of full-time active-duty experience at or above the E-6 level in the uniformed services may be substituted for the education requirement.

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.

If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.

This position is being posted at the Departmental Analyst 9-12 level. The selected candidate will be hired at the level of which they qualify.

Position Location/Remote Office

The physical location of this position is 400 S Pine St, Lansing MI. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.

Employees will be provided computers to perform state work. Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

As a Condition of Employment

this position requires successful completion of a background investigation and a criminal records check.

The Department of Health and Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.

For information about this specific position, please email [e-mail]. Please reference the job posting number in subject line.

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MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.