Department Supervisor III

Cleveland Clinic; North Canton (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

Cleveland Clinic Mercy Hospital in Canton, OH is seeking a Department Supervisor III to oversee daily operations in the Administrative and General department. You will lead caregivers, coordinate workflows and ensure patient-focused service in a dynamic hospital setting.

The role requires supervisory experience, staffing oversight, and the ability to train and orient staff while collaborating with clinical and non-clinical teams to meet objectives.

Qualifications

• Minimum qualifications include a degree and relevant supervisory experience.
• Preferred qualifications include a Bachelor’s degree and healthcare experience in a large organization.

Responsibilities

• Supervise caregivers in daily operations.
• Maintain staffing levels.
• Approve and schedule paid time off and leave requests.
• Provide leadership and training to staff.
• Coordinate orientation and education for new staff.
• Analyze workflow and procedures to improve efficiency.

Skills

Supervisory experience

Staff scheduling

Leadership

Education

Associate’s Degree + 3 yrs supervisory experience

High School Diploma / GED + 5 yrs experience

Bachelor’s Degree + 1 yr experience

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Department Supervisor III

Location

Canton

Facility

North Canton Mercy Health Center

Department

Administrative and General-Cleveland Clinic Mercy Hospital

Job Code

T26050

Shift

Days + Call

Schedule

8:00am-4:30pm

Job Details

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Department Supervisor III, a caregiver in this role will oversee daily operations and provide leadership to caregivers within the assigned department. Responsibilities include supervising team members, coordinating technical and administrative functions and serving as a resource to support staff in their daily responsibilities. The caregiver will also implement departmental goals, support efficient workflows and collaborate with clinical and non-clinical teams to ensure operational objectives are met.

A caregiver in this position works days and on-call from 8:00am to 4:30pm.

A caregiver who excels in this role will:

• Supervise caregivers in daily operations.

• Maintain staffing levels.

• Approve and schedule paid time off and leave requests.

• Provide leadership and training.

• Coordinate and provide orientation and education.

• Analyze workflow and procedures.

• Identify and implement opportunities to improve procedures, processes, speed, quality and effectiveness.

• Ensure cross coverage.

• Develop an effective work team.

• Encourage and support morale building activities.

• Communicate with caregivers and provide orientation on policies.

Minimum qualifications for the ideal future caregiver include:

• Associate’s Degree and three years of related supervisory experience OR High School Diploma/GED and five years of experience OR Bachelor’s Degree and one year of experience

Preferred qualifications for the ideal future caregiver include:

• Bachelor’s degree
• Healthcare experience in a large organization

Physical Requirements:

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to communicate and exchange accurate information
• Ability to travel throughout the hospital system
• In some locations, ability to transport up to 25 pounds
• May require the ability to operate various types of powered material handling equipment.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.