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An established industry player is seeking a Department Supervisor to lead and develop associates in delivering exceptional customer service. This role is crucial in training and coaching team members across various departments, ensuring that customers can easily locate the products they need. With a focus on operational excellence, the Department Supervisor will play a key role in influencing merchandising decisions and enhancing the overall shopping experience. If you are passionate about leadership and customer service, this is an exciting opportunity to make a significant impact in a dynamic retail environment.
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Job Description
Department Supervisors lead, train, coach, and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. They provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors possess strong product and operational knowledge. Store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution, or a combination of multiple departments depending on store structure.
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