Department Supervisor

Home Depot; Boise (ID); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Boise is seeking a Department Supervisor to lead and develop associates while ensuring excellent customer service. Responsibilities include providing input into operational decisions and maintaining product knowledge. Strong communication and leadership skills are essential in this role. Join a dynamic team focused on customer satisfaction and support department performance.

Qualifications

• Lead, train, coach and develop associates in the department to ensure excellent customer service.
• Provide input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Maintain strong product and operational knowledge to support customer needs and department performance.
• Ensure customers can easily find the merchandise they need and receive helpful assistance.
• Support department structure and staffing as it relates to store operations.

Responsibilities

• Lead, train, coach and develop associates in the department to ensure excellent customer service.
• Provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Maintain strong product and operational knowledge to support customer needs and department performance.
• Ensure customers can easily find the merchandise they need and receive helpful assistance.
• Support department structure and staffing as it relates to store operations.

Job description

Overview

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. They provide input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Responsibilities

• Lead, train, coach and develop associates in the department to ensure excellent customer service.
• Provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Maintain strong product and operational knowledge to support customer needs and department performance.
• Ensure customers can easily find the merchandise they need and receive helpful assistance.
• Support department structure and staffing as it relates to store operations.

Departments

• Building Materials
• Decor
• Electrical
• Flooring
• Gardening
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Pro Account Sales
• Tool Rental
• Front End
• Freight
• Receiving
• Associate Support
• Special Services
• Merchandising Execution

Equal Opportunity

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.