Department Supervisor

Home Depot; Reston (VA); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading home improvement retailer is seeking a Department Supervisor to lead, train, and develop associates. This role involves ensuring exceptional customer service and coordinating operational and merchandising decisions across various departments. Candidates should possess strong product knowledge and collaboration skills. This position is based in Great Falls Crossing, Virginia.

Qualifications

• Strong product knowledge across relevant departments.
• Ability to train, coach, and develop associates.
• Collaboration skills with the Store Management Team.

Responsibilities

• Lead, train, coach and develop associates in assigned departments.
• Provide input into operational and merchandising decisions.
• Maintain strong product and operational knowledge.
• Collaborate with the Store Management Team to support store structure and department needs, which may include a combination of departments such as Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Job description

Overview

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Responsibilities

• Lead, train, coach and develop associates in assigned departments to ensure excellent customer service and easy product location.
• Provide input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Maintain strong product and operational knowledge across relevant departments.
• Collaborate with the Store Management Team to support store structure and department needs, which may include a combination of departments such as Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution.

Equal Opportunity Employer

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.