Department Student Services Counselor - Wayne Campus

University of Akron; Ohio; On-site; USD 21,000 - 29,000; Full time

Job summary

The University of Akron's Wayne Campus is seeking a Department Student Services Counselor to guide students on admissions, financial aid, residency requirements, and career planning. You will process paperwork, maintain student records, and support registration and reporting duties while collaborating with campus offices.

Ideal candidates bring strong communication and customer service skills, experience in admissions or student services, and comfort with data entry, spreadsheets, and word

Qualifications

• Requires 18 months of education or training beyond high school.
• Minimum of 2 years' experience in admissions, student services, registrar, financial aid, or related roles.

Responsibilities

• Process applications and paperwork related to area of involvement (30-50%).
• Counsel students on academic and residency requirements, educational and career plans, and course selection (20-30%).
• Perform administrative duties including managing student personnel, payroll records, and issuing letters; maintain student databases and generate reports (10-30%).
• Compile and distribute data/statistics and reports to internal and external departments/agencies (10-20%).

Skills

Communication skills

Customer service

Leadership

Interpersonal skills

Education

18 months education beyond high school

Tools

Spreadsheet

Database

Word processing

Job description

Department Student Services Counselor - Wayne Campus# Careers at UA## Department Student Services Counselor - Wayne CampusApply: Classroom and Administrative Building (UAWC): Full time: Posted Yesterday: JR103442**Job Summary:**Counsel students at Wayne College on various aspects of student life including admission, career opportunities, financial aid and graduation. Process various paperwork related to area of involvement. May determine and counsel students on Ohio residency requirements. Maintain records relating to the functions of student registration and student records. **Essential Functions:**30-50% Process applications and other necessary paperwork dependent on area of involvement. 20-30% Assist and counsel students on academic and/or residency requirements, educational and career plans, and selection of courses. 10-30% Perform administrative duties including managing student personnel, payroll records, and issuing letters to students. Maintain student databases and generate reports from databases. 10-20% Compile and distribute data/statistics and reports to internal and external departments/agencies. Perform other clerical functions as needed.# # **Additional Position Information:****Education:**Requires 18 months of education or training beyond high school. **Licenses/Certifications/Requirements:**None. **Experience:**Requires a minimum of 2 year experience in admissions, student services, registrar financial aid or other high school, college or university or professional office. Strong communication and customer services skills required. Computer skills including spreadsheet, database and word processing capabilities required. Ability to interact with people from diverse cultures and backgrounds required. Knowledge of university procedures, policies and administrative structure preferred.**Leadership:**Responsible for directing and monitoring the work of student and/or temporary workers. **Physical Requirements:**Job is physically comfortable; individual is normally seated and has discretion about walking, standing, etc. May occasionally lift very lightweight objects. **Working Conditions:**Standard working environment with possible minor inconveniences due to occasional noise, crowded working conditions and/or minor heating/cooling or ventilation problems. Near continuous use (>70% of the time) of a video display terminal. **Application Instructions:** In order to be considered for this position, please complete the online application and attach your resume and cover letter.**Compensation:** The compensation for this position is $18.21 an hour.**Application Deadline:** Review of applications will begin on November 20, 2026.**FLSA Status (exempt/nonexempt):**United States of America (Non-Exempt)**Union Affiliation (if applicable):****For assistance with your application or attachments, please contact the Human Resources representative listed:**Cindy Harm**Email:**[e-mail]\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_\\_# **Background Check Statement**The University of Akron is committed to providing a safe environment for all students and employees. The University endeavors to protect the health, welfare and safety of all students, employees and visitors on our campus. As such, all offers of employment with The University of Akron are contingent upon verification of credentials, and satisfactory completion of a criminal background check. Some positions may require additional credit investigation and a pre-employment driving record search.# **Non-Discrimination Statement**The University of Akron is an Equal Education and Employment Institution. View our Non-Discrimination Statement for more information. Equal Opportunity Employer, including disability/veterans.# **State of Residence Statement**It is the expectation of the University of Akron that all work performed as an employee of the University will be performed in Ohio.