Student Services Counselor — Admissions & Advising, Tuition Remission

100 The University of Akron; United States; On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Tuition remission

Flexible work arrangement

Competitive retirement options

Deferred compensation programs (403(b)

Job summary

The University of Akron, through Wayne College, seeks a staff member to counsel students on admission, career opportunities, financial aid and graduation. The role includes processing paperwork, maintaining records, and advising on residency requirements while handling data reports and communications with diverse populations.

The position emphasizes strong communication, computer skills, and leadership in directing student workers, with a compensation of $18.21 per hour and standard benefits.

Qualifications

• Requires 18 months of education or training beyond high school.
• Minimum of 2 years experience in admissions, student services, registrar, financial aid or related office.
• Strong communication and customer service skills.
• Computer skills including spreadsheets, databases and word processing.
• Ability to interact with people from diverse cultures and backgrounds.
• Knowledge of university procedures, policies and administrative structure preferred.

Responsibilities

• Process applications and paperwork as required (30–50%).
• Counsel students on academic and residency requirements, educational and career plans, and course selections (20–30%).
• Perform administrative duties including payroll records and letters; maintain student databases and generate reports.
• Compile and distribute data and reports to internal and external departments/agencies.
• Perform other clerical functions as needed.

Skills

Communication

Customer service

Interpersonal skills

Diversity awareness

Computer skills

Spreadsheets

Databases

Word processing

Leadership

Education

18 months education beyond high school

Job description

The University of Akron, through Wayne College, seeks a staff member to counsel students on admission, career opportunities, financial aid and graduation. The role includes processing paperwork, maintaining records, and advising on residency requirements while handling data reports and communications with diverse populations.

The position emphasizes strong communication, computer skills, and leadership in directing student workers, with a compensation of $18.21 per hour and standard benefits.