Department Sales Lead – Training & Merchandising

Floor & Decor Holdings Inc.; Wayne (NJ); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Referral Bonus Program

Job summary

Floor & Decor Holdings Inc. in Wayne, NJ is hiring a Product Sales Specialist trainer to deliver exceptional customer service and product knowledge. You will lead a team of product sales specialists, enforce merchandising standards, and oversee pricing and show-room organization.

The role requires a high school diploma or GED and at least one year of sales or customer service experience, with strong communication and multitasking abilities in a fast-paced retail setting.

Qualifications

• Minimum high school diploma or GED.
• At least 1 year of customer service or sales experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet every customer in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process customers at check-out using the POS system.
• Process refunds and exchanges per guidelines.
• Stock and tag displays; ensure department merchandising and pricing.
• Present how-to classes to customers and communicate SOP updates.

Skills

Customer service

Communication

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Job description

Floor & Decor Holdings Inc. in Wayne, NJ is hiring a Product Sales Specialist trainer to deliver exceptional customer service and product knowledge. You will lead a team of product sales specialists, enforce merchandising standards, and oversee pricing and show-room organization.

The role requires a high school diploma or GED and at least one year of sales or customer service experience, with strong communication and multitasking abilities in a fast-paced retail setting.