Department Manager: Growth, Coaching & Service Excellence

Von Maur, Inc.; Eden Prairie (MN); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Commission incentive

Health benefits

401(k) retirement plan

Promote from within

No extended holiday hours

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a busy department and foster top-tier customer experiences. You will motivate associates, optimize merchandising, and build relationships to drive department growth.

The role offers commission incentives, generous benefits, and opportunities for advancement. Shifts include day, evening, and weekend rotations with overtime eligibility.

Qualifications

• Experience leading a team in a retail environment.
• Strong customer service orientation.
• Ability to train and coach staff.
• Proven track record meeting sales targets.

Responsibilities

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Skills

Customer service

Leadership

Training

Sales

Job description

Von Maur, Inc. is seeking a Department Manager to lead a busy department and foster top-tier customer experiences. You will motivate associates, optimize merchandising, and build relationships to drive department growth.

The role offers commission incentives, generous benefits, and opportunities for advancement. Shifts include day, evening, and weekend rotations with overtime eligibility.