Department Manager - Operations

Wayne County Michigan; Detroit (MI); On-site; USD 58,000 - 86,000; Full time

Job summary

The Charter County of Wayne is seeking a Department Manager 2 to lead Juvenile Detention staff and run day-to-day operations at the Wayne County Detention Facility in Detroit, MI. This role covers business and non-business hours, including holidays and weekends.

Responsibilities include overseeing JDS staff, scheduling, training, and ensuring safety and security across all operational areas. Requires a Bachelor’s degree and supervisory experience in a secure setting.

Qualifications

• Bachelor's Degree in Human Services, Criminal Justice, Psychology, or related field
• Three years of experience in a secure correctional setting or child caring institution
• One year of supervisory experience
• Valid State of Michigan Driver's license with acceptable driving record

Responsibilities

• Provide leadership of Juvenile Detention Specialist Supervision (JDS) staff.
• Oversee pod management of residential care and youth programming.
• Oversee Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
• Review and approve log books and operational reports by JDS Supervisors.
• Train and evaluate Juvenile Detention Specialist.
• Plan, supervise and coordinate day-to-day operations including crisis intervention and staffing shortages.
• Supervise and train JDS Supervisors daily.
• Communicate with JDF staff, administrators and community groups.
• Maintain knowledge of services to rehabilitate juveniles and detention care.
• Manage building during non-business hours ensuring safety and security.
• Conduct departmental investigations and disciplinary actions; develop training plans.
• Oversee Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical and Housing Pods.
• Conduct facility rounds to ensure security and proper functioning.
• Submit daily shift reports.
• Transport juvenile residents as needed.
• Perform other duties as assigned.

Skills

Leadership

Supervisory experience

Crisis intervention

Communication

Education

Bachelor's Degree

Job description

About Us

The Charter County of Wayne is Michigan's first and largest County! Home to 34 cities and nine townships; from Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families.

The Charter County of Wayne is Michigan's first and largest County! Home to 34 cities and nine townships; from Rockwood to Livonia, from Sumpter Township to the Grosse Pointes, each community in Wayne County offers residents and businesses a unique blend of opportunity to live, work, play and raise families. Headquartered in beautiful Downtown Detroit, our largest city and the automotive capital of the world, Wayne County Government offers a diversified economy and high standards for our residents' quality of life. With a history rich in culture, arts and diverse communities, Wayne County takes pride in its promotion of diversity, inclusion and equity, not only through its residents but also through its employees. Becoming a part of the Wayne County team means that you are driven, ambitious and ready to have a positive impact on the community.

Job Description

The Department Manager 2 manages the Juvenile Detention staff the Wayne County Detention Facility. The Department Manager 2 is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.

Required Tasks

• Provide leadership of Juvenile Detention Specialist Supervision (JDS) staff.
• Provide oversight and develops plans for pod management of residential care and youth programming.
• Provide oversight of Operations Shift Assignment Schedules for JDS Supervisors and Juvenile Detention Specialist staff.
• Review and approve all log books and all other operational reports reviewed and/or completed by JDS Supervisors.
• Train and evaluate Juvenile Detention Specialist.
• Plan, supervise and coordinate day- to- day operations including crisis intervention, confinements, lockdowns, staffing shortages, Temporary Disaster Plans.
• Supervise and provide direction and training to JDS Supervisors on a day-to-day basis.
• Effectively communicate to JDF staff, JDS Supervisors, administrators, management team, staff, residents and outside agencies and community groups.
• Maintain current knowledge and services available to assist and educate staff to rehabilitate juveniles and detention care.
• Manage building during non-business hours ensuring efficient operation of staff while maintaining safety and security.
• Conduct departmental investigations, issue disciplinary actions, and develop training and Corrective Action Plans for operations' staff.
• Provide direct oversight and management of all operations post i.e., Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Identified Specialized Housing Pods.
• Conduct facility rounds to ensure the facility is secured i.e., functioning cameras, secure doors are closed, juvenile count is accurate, etc.
• Complete and submit daily shift reports.
• Transport juvenile residents via County vehicle to and from appointments or due to emergency as needed.
• Perform other duties as assigned.

Educational Requirements

• Bachelor's Degree in Human Services, Criminal Justice, Psychology, or related field

Experience Requirements

• Three (3) years of experience in a secure correctional setting, or child caring institution AND
• One (1) year of supervisory experience
• A valid State of Michigan Driver's license and an acceptable and safe driving record.

Special Conditions

• Employees must be cleared to work in a childcaring institution by MDHHS, Child Protective Services. Candidates that have lived outside of the state of Michigan must obtain clearance from that State.

Salary: $57531.00 - $86381.00 per year