Department Leader: Build Teams, Drive Sales & Experience

H&M; Bayamón (PR); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Staff discount

Medical coverage

Vision and dental coverage

Employee Assistance Program

Paid time off

Job summary

H&M is seeking a Department Manager in the United States to lead and develop a store team, ensuring optimal customer experience and adherence to global guidelines. You’ll drive sales, manage budgets, and promote in-store initiatives while maintaining visual standards and operational efficiency.

The role emphasizes recruitment, onboarding, performance management, and collaboration with Visual Merchandiser teams. A strong communicator with analytical skills will thrive in this environment.

Qualifications

• Proven leadership experience in retail management.
• Excellent communication and customer service skills.
• Strong numerical and budgeting abilities.

Responsibilities

• Lead and develop store team, recruiting and onboarding.
• Achieve sales targets and manage budgets and plans.
• Maintain high visual and product presentation standards across the store.

Skills

Leadership

Communication

Analytical skills

People management

Budget & numbers

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is seeking a Department Manager in the United States to lead and develop a store team, ensuring optimal customer experience and adherence to global guidelines. You’ll drive sales, manage budgets, and promote in-store initiatives while maintaining visual standards and operational efficiency.

The role emphasizes recruitment, onboarding, performance management, and collaboration with Visual Merchandiser teams. A strong communicator with analytical skills will thrive in this environment.