Department Manager — Lead Shifts & Elevate Service

McDonald's; Ann Arbor (MI); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Flexible schedule

Growth opportunities

Employee discounts

Retirement plan with company match

Performance reviews

Birthday club celebrations

Referral bonuses

Hiring bonus

Job summary

McDonald's in Ann Arbor, MI seeks an experienced Department Manager to support the General Manager and set the shift tone, directly impacting customer experience.

The role requires 1 year of customer service, 1 year of McDonald’s experience, and a ServSafe Manager certification. You will plan shifts, monitor performance, ensure safety, security and profitability, and hand off to the next Shift Manager to run a great shift.

Qualifications

• McDonald’s experience of at least 1 year.
• Customer service experience of at least 1 year preferred.
• ServSafe Manager certification required.

Responsibilities

• Assist the General Manager and set the shift tone.
• Plan for each shift and monitor performance.
• Ensure standards, safety, security, and profitability are met.

Skills

Customer service

Team leadership

Shift planning

Safety compliance

Communication

Education

High school diploma

Tools

ServSafe Manager certification

Job description

McDonald's in Ann Arbor, MI seeks an experienced Department Manager to support the General Manager and set the shift tone, directly impacting customer experience.

The role requires 1 year of customer service, 1 year of McDonald’s experience, and a ServSafe Manager certification. You will plan shifts, monitor performance, ensure safety, security and profitability, and hand off to the next Shift Manager to run a great shift.