Department Manager - Lead Customer Experience & Team

H&M; Miami (FL); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Job summary

H&M in Miami is seeking a Department Manager to lead a team, drive sales growth and maintain top-notch store visuals and operations. You will recruit and develop staff, set goals, and implement plans to improve profit and customer satisfaction.

You will be responsible for daily store management, budgeting, and ensuring a seamless omni-channel experience while upholding company standards and local policies.

Qualifications

• Be ambitious and an effective communicator.
• Analytical with a strong comfort for numbers and statistics.
• Customer-centric with a drive for performance and competition.

Responsibilities

• Lead and develop your department, including recruitment, onboarding and performance management.
• Analyze sales and budget goals and create plans to optimize results and profits.
• Drive omni-channel customer experience and visual/merchandising standards.
• Ensure store routines in fitting rooms and checkouts are followed and admin tasks are completed.

Job description

H&M in Miami is seeking a Department Manager to lead a team, drive sales growth and maintain top-notch store visuals and operations. You will recruit and develop staff, set goals, and implement plans to improve profit and customer satisfaction.

You will be responsible for daily store management, budgeting, and ensuring a seamless omni-channel experience while upholding company standards and local policies.