Department Manager in Training

McDonald's; Willard (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

6% 401(k) match program

Flexible scheduling

Paid Time Off

Tuition reimbursement

Employee discounts

Health, Dental, Vision Insurance

Life Insurance

Short-Term and Long-Term disability

Job summary

McDonald's in Willard, Ohio is seeking a Department Manager in Training who will lead shifts and manage assigned systems to ensure fast and friendly service. Ideal candidates should have previous managerial experience in food service or retail, a strong focus on customer support, and be able to work flexibly.

This role includes responsibilities like training staff and managing food safety. McDonald's offers competitive pay, a bonus program, and numerous benefits including a 401(k) match and employee discounts.

Qualifications

• Previous managerial experience in restaurant, retail, or hospitality.
• Strong customer service and support focus.
• Ability to work flexible schedules and be a positive team player.

Responsibilities

• Lead shifts to ensure customers receive fast and friendly service.
• Manage assigned systems, set goals, delegate tasks, and motivate teams.
• Execute community initiatives and maintain cleanliness of areas.

Skills

Customer service focus

Excellent communication skills

Decision-making in fast-paced environments

Job description

This position is for a Department Manager in Training. Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

Flexible scheduling with a side of always feeling valued. McDonald’s offers a job combo that will fit you.

Responsibilities

• Lead shifts just like Shift Leaders to ensure customers get fast, accurate, and friendly service.
• Lead a Department and manage assigned systems, set goals, delegate tasks, motivate teams, follow up on tasks, create action plans, and train other restaurant employees.
• For each department:
  • Guest Service Department Manager: Ensure crew and managers deliver a great customer experience, high level execution of LTOs, train service staff, execute community initiatives, maintain cleanliness of area, and plan equipment maintenance.
  • Kitchen Department Manager: Ensure the restaurant delivers high-quality food quickly, maintain food safety, manage food cost, complete inventory counts, complete truck orders, train kitchen staff, maintain cleanliness, and plan equipment maintenance.
  • People Department Manager: Interview, hire, onboard, retain, schedule, train crew, support manager training, execute monthly fun calendar, foster positive culture, maintain cleanliness, and plan equipment maintenance.
• Take action first: Lead internal functions including employee training, food safety, and inventory management.
• Be results oriented: Delegate tasks effectively and report back results.
• Lead the experience: Support the General Manager to achieve department performance and quality standards.
• Understand teamwork: Partner with restaurant team to ensure safe and efficient operations.

Qualifications

• Previous managerial experience, ideally within a restaurant, retail or hospitality environment.
• Strong customer service and support focus.
• Excellent communication skills and ability to anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.
• Commitment to excellence and safety in the workplace.
• Flexible schedule, positive team player, enjoys fun.
• Must be 18 years or older.

Benefits

• Competitive pay
• Bonus program
• 6% 401(k) match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision, and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, car rentals, and more with MCDPERKS.com
• And much more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected under federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodations.

This job posting contains general information about what it is like to work in this restaurant but is not a complete description of all duties. Employees perform a variety of tasks daily, and this posting does not list every essential function.