Department Manager I

Covenant Transport, Inc.; Robards (KY); On-site; USD 50,000 - 77,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Telemedicine

Disability Coverage

Health Savings Account

Life Insurance

Paid Time Off

Holidays

Volunteer Time Off

Tuition Reimbursement

Employee Discount

Dependent Care FSA

Adoption Assistance

EAP

Pet Insurance

Job summary

Covenant Logistics in the United States seeks a Department Manager to lead a key operations unit coordinating drivers, dispatch, and customer relations. You will oversee a department (Feed, Live Haul, Feed Mill) and coach experienced drivers to meet service, safety, and quality goals.

The role requires strong leadership, communication, and DOT/HOS knowledge, with a focus on maintaining service levels, reducing turnover, and ensuring on-time performance.

Qualifications

• Proficient use of Microsoft Office products.
• Able to communicate effectively in writing, verbally, and electronically.
• Knowledge of DOT regulations and Driver HOS.
• Ability to work in a fast-paced, changing environment.
• Ability to manage people effectively.
• Self-motivated and able to work unsupervised.

Responsibilities

• Manage Dedicated Fleet of Professional Drivers - monitoring performance, attendance, safety and quality.
• Monitor, direct and dispatch all transportation activities within the department.
• Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel, Safety, Maintenance.
• Maintain Customer Relations through excellent communication and client interactions.
• Daily Updates to Position Control spreadsheet.
• Review and issue coaching in correspondence with the Lytx cameras.
• Track and manage attendance, time off and home time requests in accordance with departments expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers.
• Assist drivers with payroll needs, Advances, Fuel issues
• Prepare, organize and assist in the loading process

Skills

Microsoft Office

Effective communication

DOT regulations knowledge

Fast-paced adaptability

People management

Self-motivation

Education

High School Diploma or equivalent

CDL preferred

Leadership experience preferred

Tools

Microsoft Office

Job description

The Department Manager is a key operations link between the organization, drivers, and customers. The Department Manger oversees a specific department (Feed, Live Haul, Feed Mill) and coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals.

Responsibilities

• Manage Dedicated Fleet of Professional Drivers - monitoring performance, attendance, safety and quality.
• Monitor, direct and dispatch all transportation activities within the assigned department.
• Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)
• Maintain Customer Relations through excellent communication and client interactions.
• Daily Updates to Position Control spreadsheet
• Review and issue coaching in correspondence with the Lytx cameras
• Track and manage attendance, time off and home time requests in accordance with departments expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers.
• Assist drivers with payroll needs, Advances, Fuel issues
• Prepare, organize and assist in the loading process

Knowledge, Skills, and Abilities

• Proficient use of Microsoft Office Products
• Must be able to effectively communicate verbally, in writing, and electronically
• Knowledge of DOT regulations and Driver HOS necessary
• Ability to work in a fast paced and always changing environment
• Ability to manage people effectively
• Ability to be self-motivated and work unsupervised

Education and Experience

• High School Diploma or equivalent
• Valid CDL preferred
• 1+ years of transportation experience required
• Leadership experience preferred

Competitive Compensation

Expected Pay Range: $49,657.00-$56,485.20Full Pay Range: $49,657.00-$77,924.00Pay Grade: 8401(k) Match: Build your future with our generous company match.Serious Health Condition Pay: Financial protection when it matters most.

Robust Health & Wellness Benefits

• Medical, Dental & Vision Insurance
• Telemedicine Access
• Company-Paid Short & Long-Term Disability Coverage
• Health Savings Account (HSA)
• Company-Paid Life Insurance

Time to Recharge

• Generous Paid Time Off (PTO)
• Paid Company Holidays
• Time off to Volunteer

Culture-Driven Perks

• Casual Dress Code: Dress for your day.
• Tuition Reimbursement: Advance your education with financial support.
• Employee Discount Program: Exclusive savings on everyday essentials and more.
• Dependent Care Flexible Spending Account (DFSA)
• Adoption Assistance: Meaningful support for growing families.
• Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
• Pet Insurance: To protect your furry family members

Covenant Logistics is an Equal Opportunity Employer Disability/Veteran VEVRAA Federal Contractor