Department Manager

Covenant Transport, Inc.; Southwest City (MO); On-site; USD 50,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Tuition reimbursement

Employee discount program

Dependent care FSA

Adoption assistance

Employee assistance program

Job summary

Covenant Transport, Inc. seeks a Department Manager to link drivers, customers, and operations. You will supervise the Feed or Live Haul teams, coach drivers, and drive key service and utilization goals across the fleet.

You’ll coordinate with customers on fleet activity, monitor performance, safety, and compliance, and engage in planning activities to maximize asset utilization and on-time delivery.

Qualifications

• Must be able to communicate effectively verbally, in writing, and electronically.
• Knowledge of DOT regulations and HOS is required.
• Ability to work in a fast-paced and changing environment.
• Ability to manage people effectively.
• Self-motivated and able to work unsupervised.

Responsibilities

• Manage dedicated fleet of professional drivers and monitor performance, attendance, safety and quality.
• Direct and dispatch all transportation activities within the department.
• Maintain customer relations through clear communication and visits.
• Provide coaching and feedback to drivers based on performance and safety data.
• Track loads, ETAs/PTAs and coordinate with other departments to resolve issues.

Skills

Microsoft Office

Communication

DOT regulations & HOS

People management

Self-motivated

Education

High School Diploma or equivalent

Valid CDL

Job description

The Department Manager is a key operations link between the organization, drivers, and customers. The Department Manger oversees a specific department (Feed or Live Haul) and coaches and mentors a group of experienced drivers and achieves specific customer service and key company goals. The Department Manager will coordinate and communicate with customers related to the fleet activity to maximize utilization of drivers and company assets. May engage in planning activities as well with customer engagement.

Responsibilities

• Manage Dedicated Fleet of Professional Drivers-monitoring performance, attendance, safety and quality.
• Monitor, direct and dispatch all transportation activities within the assigned department.
• Responsible for Service Failures (Driver, Dispatch, Planning), Communication, Equipment, Utilization, Driver Turnover, Fuel (MPG, out of network, idle time of equipment, out of route miles), Safety (Safety Initiative, Accidents, Worker’s Comp, Random Drug), Maintenance (PM Services, Equipment Inspections)
• Maintain Customer Relations through excellent communication and client visits.
• Daily Updates to Position Control spreadsheet
• Review and issue coaching in correspondence with the Lytx cameras
• Track and manage attendance, time off and home time requests in accordance with departments expectations.
• Maintain positive and productive communication with drivers to deliver on time, prevent service failures, and reduce turnover.
• Receive ETAs and PTAs and manage throughout the day.
• Receive confirmations of load assignments.
• Communicate and establish expectations for performance, conduct, and safety, and provide ongoing feedback for the professional driver.
• Monitor and trace loads so that follow-up can be made to customers regarding late pickups and or deliveries, as well as any other load changes that may occur.
• Work with other internal departments to resolve customer or company issues when necessary.
• Follow established procedures and best practices to ensure consistency and quality.
• Manage Driver PM Schedules for both tractor and trailers
• Assist drivers with payroll needs, Advances, Fuel issues

Qualifications

Proficient use of Microsoft Office Products Must be able to effectively communicate verbally, in writing, and electronically Knowledge of DOT regulations and Driver HOS necessary Ability to work in a fast paced and always changing environment Ability to manage people effectively Ability to be self-motivated and work unsupervised

Education and Experience

High School Diploma or equivalent Valid CDL (when applicable) 2+ years of transportation experience required Leadership experience preferred

Competitive Compensation

Covenant’s compensation philosophy’s intent is to use a competitive total compensation strategy to determine the current market value of a position while also considering individual factors such as performance in current position, time in seat of current position, experience, level of responsibility/accountability, and longevity with the company. The system will be objective and non-discriminatory. Pay Range: $49,657.32-$77,923.79 Pay Grade: 8401(k) match, Serious Health Condition PayFull Health Benefits PackageMedical, Dental, Vision, Telemedicine, Short & Long Term Disability, Health Savings Account, Life InsurancePaid Time Off & Holidays

Cultural Perks

• Casual Dress, Tuition Reimbursement, Employee Discount Program, Dependent Care Flexible Spending Account, Adoption Assistance and Employee Assistance Program

Covenant Logistics is an Equal Opportunity Employer Disability/VeteranVEVRAA Federal Contractor