Department Manager - Hardware - Putnam, CT

Default Brand; Putnam (CT); On-site; USD 25,000 - 28,000; Full time

Job summary

Default Brand is seeking a Department Manager for the Hardware department in Putnam, CT. The role focuses on merchandising, sales, and delivering the highest level of customer service under the Store Manager's supervision.

Candidate must be able to work days, nights, weekends, with extensive hardware knowledge preferred. The position offers an hourly pay range of $18.00–$20.00 based on experience, reflecting the retail market for Putnam, CT.

Qualifications

• Customer service focus and ability to assist customers.
• Knowledge or experience in hardware and project work is preferred.

Responsibilities

• Direct and coordinate merchandising of hardware department products.
• Set priorities for distribution of new merchandise within the department.
• Ensure adequate inventory in all areas of the department.
• Assist customers with purchases and provide high-level service.
• Collaborate with Retail Buyers to align department needs and product information.

Skills

Customer Service

Education

High School Diploma

Customer Service training/experience

Job description

Department Manager - Hardware - Putnam, CT

Job Category: Retail Management

Requisition Number: DEPAR007220

• Posted : October 26, 2026
• Full-Time

Locations

Showing 1 location

Putnam #42
44 Providence Pike
Putnam, CT 06260, USA

Description

We have career opportunity as a Department Manager of our Hardware department. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and an alternating weekend schedule. Extensive knowledge and understanding of hardware and project work is preferred.

Pay range: $18.00-$20.00 /hr (based on experience)

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Direct and coordinate the merchandising of assigned products.
• Set priorities for distribution of new merchandise within the assigned department.
• Ensure adequate inventory in all areas of assigned department.
• Assist customers with purchases.
• Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information.
• Assist with the training and direction provided to new department team members.
• Ensure that safety is practiced when handling merchandise by employees and customers.

OTHER DUTIES

Other duties as assigned by the Store Manager

MENTAL AND PHYSICAL REQUIREMENTS

• Ability to work an irregular work schedule
• Frequent lifting up to 50 pounds
• Long periods of standing
• Frequent bending and twisting

EDUCATION, TRAINING AND EXPERIENCE

• High School Diploma preferred
• Customer Service training and or experience preferred.

WORKING ENVIRONMENT AND CONDITIONS

• Retail Store Environment.

EQUIPMENT AND TOOLS

Computer Calculator Cash register-scanner

Telephone Fax Copy Machine

Computer software and network

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.