Department Manager-DELI

Vintage Grocers; Malibu (CA); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Paid weekly

20% discount

$55 SR Max shoes credit

Job summary

Vintage Grocers in Malibu, CA seeks a Deli & Food Service Director to oversee deli, prepared foods, catering, and food service operations. You will lead a team, ensure food safety, drive sales growth, manage inventory, and develop staff while upholding quality standards.

Responsibilities include scheduling, budget management, promotions, and ensuring exceptional customer service in a fast-paced environment.

Qualifications

• 3–5+ years of progressive grocery, deli, restaurant, or food service management experience.
• Strong knowledge of food safety regulations and sanitation standards.
• Excellent leadership, communication, and organizational skills.
• Proficiency in scheduling, inventory management, and POS systems.
• Bachelor's degree or Associate degree preferred.

Responsibilities

• Develop work schedules to ensure adequate staffing and labor efficiency.
• Oversee deli, hot foods, bakery, catering, and prepared foods operations.
• Lead innovation and creation of new recepies.
• Ensure proper food preparation, production, merchandising, and presentation.
• Maintain compliance with local, state, and federal food safety regulations.
• Monitor sanitation practices and maintain a clean, organized work environment.
• Address customer concerns and resolve service issues promptly.
• Develop and implement promotional programs and seasonal events.
• Analyze sales trends and identify opportunities to increase revenue.
• Manage inventory levels to minimize shrink and maximize profitability.
• Support catering and special-order programs to increase sales.
• Maintain attractive displays and proper merchandising standards.
• Monitor product quality, expiration dates, and waste control.

Skills

Leadership

Communication

Organizational skills

Food safety knowledge

Sanitation standards

Inventory management

Scheduling

POS systems

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

POS systems

Job description

Position SummaryThe Deli & Food Service Director is responsible for overseeing all deli, prepared foods, catering, and food service operations within the grocery store. This role ensures exceptional customer service, food quality, sanitation compliance, sales growth, profitability, inventory control, and staff development, with inovation and creation of new recepies. The director leads the department team to deliver a safe, fresh, and appealing food experience while meeting company performance goals.Essential Duties and ResponsibilitiesLeadership & Team ManagementDevelop work schedules to ensure adequate staffing and labor efficiency.Foster a positive, customer-focused team environment.Conduct performance reviews and provide ongoing employee development.Enforce company policies, safety standards, and food handling procedures.Operations ManagementOversee daily deli, hot foods, bakery (if applicable), catering, and prepared food operations.Inovation and creation of new recepiesEnsure proper food preparation, production, merchandising, and presentation.Maintain compliance with local, state, and federal food safety regulations.Monitor sanitation practices and ensure a clean, organized work environment.Address customer concerns and resolve service issues promptly.Sales & Financial PerformanceAchieve department sales, gross profit, and labor cost goals.Develop and implement promotional programs and seasonal events.Analyze sales trends and identify opportunities to increase revenue.Manage inventory levels to minimize shrink and maximize profitability.Monitor purchasing and product ordering to maintain freshness and availability.Customer ServiceDeliver exceptional customer service and lead by example.Build relationships with customers and community organizations.Ensure consistent product quality and freshness.Support catering and special-order programs to increase sales.Inventory & MerchandisingManage inventory control, receiving, ordering, and product rotation.Ensure attractive displays and proper merchandising standards.Monitor product quality, expiration dates, and waste control measures.Maintain adequate stock levels while controlling costs.QualificationsHigh school diploma or GED required; Associate or Bachelor's degree preferred.3-5+ years of progressive grocery, deli, restaurant, or food service management experience.Strong knowledge of food safety regulations and sanitation standards.Proven ability to drive sales and manage departmental budgets.Excellent leadership, communication, and organizational skills.Proficiency in scheduling, inventory management, and point-of-sale systems.Physical RequirementsAbility to stand, walk, bend, and lift up to 50 pounds frequently.Ability to work in refrigerated environments and near hot cooking equipment.Flexible schedule including evenings, weekends, and holidays.Key Performance Indicators (KPIs)Department sales growthGross margin performanceLabor cost controlInventory shrink reductionInovation and creation of receipesFood safety compliance scoresCustomer satisfaction ratingsEmployee retention and developmentWhy You’ll Love Working at Vintage Grocers:Amazing earning potential, paid weekly!A value-based culture that will engage and empower your growth and developmentOpportunity for growthBenefits available – Including medical, dental, vision, and 401K (Based on position and after probationary period is complete)20% discount$55 credit to SR Max shoes