DELI MANAGER

Hansen's IGA Market; Black River Falls (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Hansen's IGA Market in Wisconsin is seeking a motivated Deli Manager to oversee the bakery and deli operations, lead a small team, and ensure top quality, safety, and customer satisfaction. You will plan production, manage inventory, handle scheduling, and maintain clean, efficient displays while delivering friendly service and accurate orders in a fast-paced retail setting.

Ideal candidates have experience in food retail, strong leadership and communication skills, and are comfortable with

Qualifications

• At least 18 years of age.
• Prior supervisory or management experience in food retail/deli bakery preferred.
• Strong leadership and team-building skills.
• Excellent communication and customer service abilities.
• Proficiency in basic computer applications (email, Excel, scheduling).
• Ability to multitask in a fast-paced environment with attention to detail.
• Comfortable using measuring tools and maintaining portion accuracy.
• Able to lift 20 lbs regularly and up to 40 lbs occasionally.
• Comfortable standing for extended periods and performing physical tasks.
• Able to read, write, and perform basic math.

Responsibilities

• Oversee deli/bakery operations and team performance.
• Lead, train, and develop associates per company standards.
• Create weekly staff schedules within budgeted labor guidelines.
• Manage vendor relationships and ensure product quality.
• Analyze sales, waste, and seasonal trends to adjust production.
• Ensure proper labeling, stock rotation, and food safety compliance.
• Maintain clean, organized displays to maximize freshness.

Skills

Leadership

Team management

Customer service

Communication

Basic computer skills

Multitasking

Physical stamina

Reading & math

Tools

Slicer operation

Scale operation

Mixer operation

Job description

We’re looking for a motivated, friendly, and detail-oriented leader to oversee the daily operations of our bakery and deli department. As the Deli Manager, you will play a critical role in achieving departmental goals related to sales, profitability, food quality, safety, and customer satisfaction. This role is also responsible for developing a high-performing team, managing product preparation and inventory, and maintaining a clean, safe, and organized environment.Duties & ResponsibilitiesLeadership & Team ManagementLead, train, and develop a team of bakery and deli associates in line with company standards.Delegate tasks effectively to ensure smooth department operations.Create and manage weekly staff schedules within budgeted labor guidelines.Enforce company policies and foster a positive team environment.Operations & Inventory ManagementOrder deli products based on sales trends, customer demand, and promotional schedules.Manage vendor relationships, including product quality and credit processing.Analyze sales data, waste reports, and seasonal trends to adjust production plans.Ensure accurate labeling, stock rotation, and compliance with food safety standards.Maintain clean, organized displays to maximize visual appeal and freshness.Customer ServiceProvide friendly, prompt service and assist customers with deli selections.Handle customer concerns and resolve issues professionally and efficiently.Take and fulfill custom orders accurately and on time.Food Preparation & ProductionOversee the preparation of sandwiches, salads, platters, and other deli goods.Safely operate deli equipment including slicers, scales, and mixers.Ensure all food handling and sanitation practices meet health department regulationsAt least 18 years of age.Prior supervisory or management experience required (preferably in a food retail or deli/bakery environment).Strong leadership and team-building skills.Excellent communication and customer service abilities.Proficiency in basic computer applications (email, Excel, scheduling software).Ability to multitask in a fast-paced environment while maintaining attention to detail.Comfortable using measuring tools and maintaining portion accuracy.Able to lift 20 lbs regularly and up to 40 lbs occasionally.Comfortable standing for extended periods and performing physical tasks.Able to read, write, and perform basic math functions.Work ConditionsWork is performed in the deli, bakery, and backroom areas, including cold storage and prep kitchens.Exposure to varying temperatures and kitchen equipment.Frequent interaction with customers and team members.Physical tasks include lifting, reaching, stocking, and standing for extended periods.