Department Manager 2 - Operations Manager

Wayne County Michigan; Detroit (MI); On-site; USD 81,000; Full time

Job summary

An established industry player is seeking a Department Manager 2 to oversee operations at a juvenile detention facility. This pivotal role involves managing staff, ensuring operational efficiency, and providing leadership in crisis situations. The ideal candidate will have a strong background in human services or criminal justice, with significant experience in secure environments. You'll be responsible for training staff, developing programming, and maintaining safety standards. Join a dedicated team committed to juvenile rehabilitation and make a meaningful impact in the community.

Qualifications

• 5+ years of experience in secure correctional or child care settings.
• 2+ years of supervisory experience required.

Responsibilities

• Manage day-to-day operations of the facility and staff.
• Oversee plans for youth programming and pod management.
• Conduct investigations and develop training plans for staff.

Skills

Leadership

Crisis Intervention

Communication

Operational Management

Staff Training

Education

Bachelor's Degree in Human Services

Bachelor's Degree in Criminal Justice

Bachelor's Degree in Psychology

Job description

Department Manager 2 - Operations Manager

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Job Overview

The Department Manager 2 manages the Juvenile Detention staff at the Wayne County Detention Facility. This role is responsible for the day-to-day operations of the facility during business and non-business hours, including holidays and weekends.

Required Tasks

1. Provide leadership to Juvenile Detention Specialist (JDS) staff.
2. Oversee and develop plans for pod management of residential care and youth programming.
3. Manage operations shift assignment schedules for JDS Supervisors and Juvenile Detention Specialist staff.
4. Review and approve all log books and operational reports completed by JDS Supervisors.
5. Train and evaluate Juvenile Detention Specialists.
6. Plan, supervise, and coordinate daily operations, including crisis intervention, confinements, lockdowns, staffing shortages, and disaster plans.
7. Supervise and direct JDS Supervisors daily.
8. Communicate effectively with staff, management, residents, outside agencies, and community groups.
9. Maintain knowledge of services to assist and educate staff in juvenile rehabilitation and detention care.
10. Manage the facility during non-business hours, ensuring operational efficiency and safety.
11. Conduct investigations, issue disciplinary actions, and develop training and corrective plans for staff.
12. Oversee operations such as Master Control, Intake, Admissions, Classification, Transportation, Key Control, Visitation, Medical, and Specialized Housing Pods.
13. Perform facility rounds to ensure security and proper functioning.
14. Complete and submit daily shift reports.
15. Transport juvenile residents as needed.
16. Perform other duties as assigned.

Education and Experience Requirements

• Bachelor's Degree in Human Services, Criminal Justice, Psychology, or related field.
• Five (5) years of experience in a secure correctional or child care setting.
• Two (2) years of supervisory experience.
• Valid Michigan Driver's License with a safe driving record.

Special Conditions

• Must be cleared to work in a child-caring institution by Child Protective Services. Out-of-state candidates need clearance from their state.

Salary: $80,420 per year.