Department Manager

McDonald's; Waco (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

One week paid vacation after one year

Education assistance through Archways to Opportunity

Employee Resource Connection

Job summary

An independent franchisee restaurant in Waco, Texas, is seeking a Manager to oversee daily operations, ensuring exceptional customer service and effective team collaboration. Candidates should have previous managerial experience in a restaurant or retail setting and be at least 18 years old. Responsibilities include managing shifts, training staff, and overseeing multiple departments to ensure quality and efficiency. The role offers benefits such as a week of paid vacation after one year and educational opportunities through Archways to Opportunity.

Qualifications

• Previous managerial experience preferred, ideally in restaurant, retail, or hospitality.
• Positive team players who thrive in fast-paced environments.

Responsibilities

• Lead shifts ensuring customer satisfaction and service quality.
• Manage departments such as Guest Service and Kitchen, delegating tasks.
• Oversee hiring, training, and scheduling of staff.

Skills

Managerial experience

Team player

Flexible schedule

Customer service

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

• Guest Service Department Manager: Making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for the best service.
• Kitchen Department Manager: Making sure the restaurant delivers great quality food to customers, is fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
• People Department Manager: Making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. Also ensuring Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

• One week paid vacation after one year.
• Education through Archways to Opportunity, including opportunities to earn a High School degree, college tuition assistance and English classes as a second language.
• Employee Resource Connection.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.