Department Manager

McDonald's; Gordonsville (VA); Presencial; USD 45.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

Education through Archways to Opportunity

Descripción de la vacante

McDonald's in Gordonsville, Virginia is seeking a dedicated Guest Service Department Manager. This role involves leading shifts, ensuring customer satisfaction, and overseeing various operational systems like Training and Food Safety.

The ideal candidate has prior managerial experience in a restaurant or hospitality setting, is a positive team player, and possesses a flexible schedule. Competitive benefits include paid vacation, medical coverage, and educational opportunities.

Formación

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older to be a manager in corporate owned and operated restaurants.

Responsabilidades

• Lead shifts ensuring fast and friendly customer experience.
• Manage assigned systems like Training, Food Safety, and Inventory Management.
• Ensure Crew and Managers deliver great customer experience.

Conocimientos

Managerial experience

Positive team player

Flexibility

Descripción del empleo

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities include making sure the restaurant delivers great quality food to customers quickly, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include ensuring the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities also may include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in a famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Benefits

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.