Department Manager

McDonald's

Selma (AL)

On-site

USD 40,000 - 55,000

Full time

14 days+

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Benefits offered by this job

Competitive pay

PTO + Paid Vacation

Company provided insurance

$3,000/year in college tuition assistance

Free meals

30% National Employee Discount

Job summary

A franchisee restaurant company in Selma, Alabama is looking for a Department Manager. The role demands 1-3 years of quick service restaurant management experience, strong leadership skills, and the ability to manage shifts and operations effectively. Successful candidates will be responsible for team coaching, food safety maintenance, and overseeing restaurant performance while providing exceptional service. This full-time position offers competitive pay and various benefits.

Qualifications

1-3 years of quick service restaurant management experience.
Demonstrated experience leading a team in a fast-paced managed environment.
Ability to coach and mentor a team.

Responsibilities

Manage the restaurant operations with the General Manager.
Coach team members on service experience behaviors.
Ensure food safety and cleanliness standards are met.

Skills

Leadership skills

Customer service skills

Organizational skills

Communication skills

Problem-solving skills

Job description

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Overview

Murphy Family Restaurants is a family-owned franchisee for over 30 McDonald’s across Southeast Alabama and the Florida Panhandle. We are looking for dynamic Department Managers to join our growing team! Department Managers lead shifts and directly support the General Manager with internal functions to achieve restaurant performance and quality standards. This role requires 1-3 years of management experience in a quick service restaurant. Department Managers must have open availability (any day, any shift) with a commitment to an average 48-hour work week – typically (3) 10-hour shifts and (2) 9-hour shifts.

Responsibilities

Responsible for managing the restaurant with the General Manager, including oversight over all store operations from production to guest service areas; direct the work of team members, both managers and crew
Assist General Manager as necessary to ensure restaurant meets performance expectations
Coach and role model McDonald’s guest and service experience behaviors, ensuring end-to-end consistency in service delivery, especially with crew members
Provide an environment that fosters continuous employee development, learning and teamwork; set the example through coaching and personal development planning
Manages a department within the restaurant (People, Kitchen, and/or Guest Services)

People Department: Analyze restaurant labor and crew capability needs for crew under direction of General Manager; prepare and set weekly schedules, including days and hours of work, for all crew; ensure schedules meet business needs
Kitchen Department: Manage inventory levels to meet operating needs and budget; prepare inventory forecasts and ordering recommendations for General Manager approval, and ensure related activities are coordinated (i.e., receiving deliveries); perform trend analysis on food costs to inform planning
Guest Services Department: Coordinates POP and merchandising execution so that proper elements are in place; ensure crew and managers are trained in service procedures to deliver a great customer experience

Ensure food safety is always maintained and in accordance with procedures; ensure team members understand their role and are up to date on training and procedures
With the General Manager, perform and assign maintenance activities to ensure restaurant meets or exceeds standards of excellence (proactive planning, cleanliness, procedures); collaborates with General Manager to ensure coverage and troubleshooting emergencies
Appraise team members’ (both managers and crew) productivity and efficiency for the purpose of recommending promotion, termination, or other change in status
Other duties as assigned

Qualifications

1-3 years of quick service restaurant management experience
Demonstrated experience leading a team in a fast-paced managed environment
Strong leadership skills with the ability to coach and mentor a team
Ability to communicate effectively and professionally
Strong customer service skills with a support focused-mindset
Achievement oriented with strong organizational, interpersonal and problem-solving skills

Benefits

Competitive pay
PTO + Paid Vacation + 5 paid holidays per year
Company provided insurance – shared expense employer contribution
Company paid Telehealth (Doctor on Demand)
$3,000/year in college tuition assistance
McDonald’s training and advancement opportunities
Free meals
30% National Employee Discount, at participating locations
Exclusive discount program

Additional Info

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level