Department Manager

Housing Works; New York (NY); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Comprehensive healthcare plans

Up to 30 days of PTO

Educational benefits for tuition reimbursement

Job summary

Housing Works is seeking a Department Manager for its Processing & Distribution Center. This role involves managing department staff, overseeing daily operations, and ensuring the efficiency of shop orders and promotions.

The ideal candidate should have a High School Diploma or GED, excellent customer service skills, and the ability to manage a small team. Competitive hourly pay ranges from $19 to $22, along with comprehensive healthcare plans and paid time off.

Qualifications

• High School Diploma or GED required.
• Excellent customer service skills necessary.
• Knowledge of clothing brands, designers, and retail pricing preferred.
• Ability to communicate effectively.
• Flexible schedule for weekends and holidays.

Responsibilities

• Manage, develop, and train department staff.
• Oversee daily, weekly, and monthly activities.
• Improve efficiency and accuracy of current systems.
• Ensure shop orders are filled accurately and on time.
• Cultivate knowledge of apparel and footwear markets.

Skills

Excellent internal/external customer service

Knowledge of clothing brands, designers, and retail pricing

Ability to communicate productively

Ability to manage a group of up to 5 people

Willingness to learn

Education

High School Diploma or GED

Job description

Location: 48‑25 33rd Street, Long Island City, NY 11101, USA

• Pay or shift range: $19 USD to $22 USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Compensation Range: $19/hr - $22/hr

Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Overview

The Department Manager plays an integral role at the Processing & Distribution Center of Housing Works Thrift Shops, working closely with staff on multiple levels to ensure the enterprise as a whole is successful.

Responsibilities

• Manage, develop, and train department staff
• Oversee and report on the daily, weekly, and monthly activities of the assigned department.
• On an as needed basis, reevaluate current systems and create new systems to improve efficiency and accuracy, while holding staff accountable to policies and procedures.
• Ensure that shop orders are filled accurately and on time.
• Plan directly with Senior Merchandising Manager to meet the need of in-shop promotions and special events.
• Continuously cultivate a working, up to date knowledge of both traditional and second hand markets of apparel, accessories, and footwear.
• Ensure staff in the department is motivated to achieve team goals and deliver the highest quality of results.

Other Responsibilities

• Maintain an orderly, clean and productive work area.
• Attend PDC and HW, Inc. trainings.
• Direct volunteers on an as needed basis

Requirements

• High School Diploma or GED
• Excellent internal/external customer service
• Knowledge of clothing brands, designers, retail stores and retail pricing.
• Ability to communicate productively and effectively.
• Willingness to learn
• Ability to manage a group of up to 5 people.
• Flexible to work weekends, holidays and overtime if needed.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.