Department Manager

McDonald's; Mount Pocono (PA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive pay starting at $17.00/hour

Flexible scheduling

Paid sick leave

College tuition assistance

Training and advancement opportunities

Employee discounts and free meals

Paid vacations

Possible performance bonuses

Job summary

A restaurant franchisee in Mount Pocono, PA, is looking for a Manager to oversee daily operations and lead staff in providing excellent customer service. Responsibilities include managing shifts, training employees, and ensuring food safety. Candidates should have previous managerial experience and a passion for fast-paced environments. The position offers competitive pay starting at $17.00/hour plus perks such as flexible scheduling and college tuition assistance.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older.
• Positive team player with flexible schedule and passion for fast-paced environment.
• Strong customer service and support focus; ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service.
• Manage assigned Systems like Training and Inventory Management.
• Delegate tasks and follow up on results.
• Support the General Manager to achieve restaurant performance standards.

Skills

Managerial experience

Customer service focus

Team player

Effective communication

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Qualifications and Experience

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Must be 18 years or older.
• Positive team player with flexible schedule and passion for fast-paced environment.
• Strong customer service and support focus; ability to communicate effectively and anticipate customer needs; provide solutions and make decisions in a fast-paced environment.

Key Responsibilities of a Department Manager

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
• Be results oriented: Effectively delegate tasks to team members and report back results.
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas: Kitchen - supervise food quality, safety, cost, and new menu items; People - hire, train, and schedule restaurant staff; Service - deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas.
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant.

Perks & Benefits

• Competitive pay starting at $17.00/hour up to $22.00/hour based on experience.
• Flexible scheduling.
• Paid sick leave.
• College tuition assistance.
• Training and advancement opportunities.
• Employee discounts and free meals.
• Up to $3,000 in tuition assistance.
• Paid vacations.
• Possible performance bonuses.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.