Department Manager

ZARA; Jersey City (NJ); Sur place; USD 55 000 - 74 000; Plein temps

Avantages offerts par ce poste

Discretionary bonus

Résumé du poste

Zara USA, Inc. is seeking a Department Manager in Jersey City to lead the sales team, drive the commercial strategy, and maintain an attractive store image aligned with client needs.

You will oversee product knowledge, fashion trends, and social media influence to support performance. This role requires strong analytical skills to manage reports, stock control, and merchandising, with responsibility for shrinkage, layout, and team development.

Qualifications

• Previous department management experience in retail.
• Strong merchandising and stock control knowledge.
• Excellent communication and leadership skills.
• Ability to analyze reports and drive sales.
• Commitment to health and safety regulations.

Responsabilités

• Control stock and manage your section to meet sales objectives.
• Coordinate store and warehouse rotations and monitor locations.
• Align the store image with other managers for a consistent customer experience.
• Supervise replenishment and merchandising, including displays.
• Analyze product performance and market trends to drive actions.
• Lead and train the sales team, ensuring safety and incident resolution.

Connaissances

Retail management

Team leadership

Merchandising

Stock control

Customer service

Formation

Bachelor's degree in Business or related field

Outils

POS systems

Excel

Description du poste

As a Department Manager you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You are a leader and inspirer of the section's sales team, with great knowledge of product, fashion, social media and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the general image of your section and adaptation of the layout according to the type of client.

Key Responsibilities

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations and mark store/warehouse rotations.
• Global vision of the business, communication with the rest of the managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
• Continuous communication and feedback with both the general manager and the team.
• Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
• Ensure that customer service standards are met and incidents are resolved.
• Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store.
• In charge of the organization of people in your section, taking advantage of the commercial potential of the store.
• Organize the sales team for the execution of all commercial tasks in the most productive way for the store.
• Continuously train the sales team in your section and specialists of the store.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for the evolution of the team.
• Responsible for compliance with occupational risk prevention, health and safety regulations.

Annual compensation range:

$55,000 - $74,000 +discretionary bonus

* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual's skills, experience, qualifications, and applicable laws.

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.