Department Manager

Inditex; Jersey City (NJ); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

25% discount on latest trends

Employee benefit package

Internal promotion programs

Job summary

Zara Jersey City is seeking a Department Manager to lead the sales team, manage stock, and maintain an attractive client-focused image in-store.

You will analyze trends and reports, supervise replenishment, and ensure excellent customer service while upholding health and safety standards. This role offers a competitive salary and growth opportunities within the Inditex family.

Qualifications

• Experience in managing store sections and achieving sales objectives.
• Knowledge of product, fashion, social media and trends.
• Ability to analyze reports and supervise stock replenishment.
• Commitment to health and safety regulations and occupational risk prevention.

Responsibilities

• Control stock and manage your section to achieve sales objectives.
• Review the news, assign locations and rotate store/warehouse stock.
• Supervise product replenishment and merchandising.
• Train and organize the sales team for all commercial tasks.
• Ensure customer service standards and resolve incidents.
• Minimize shrinkage and implement action plans.
• Provide feedback to the general manager and team.

Skills

Stock control

Team leadership

Merchandising

Sales analysis

Customer service

Trend awareness

Job description

# Department Manager## DetailsBrand · ZaraLocation · JERSEY CITY, THE UNITED STATES## DescriptionAbout usZara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.PurposeAs a Department Manager you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You are a leader and inspirer of the section's sales team, with great knowledge of product, fashion, social media and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the general image of your section and adaptation of the layout according to the type of client.Key Responsibilities:Control stock and manage your section to achieve the sales objectives.Review the news, give locations and mark store/warehouse rotations.Global vision of the business, communication with the rest of the managers to unify the client's image.Supervise product replenishment.Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)Continuous communication and feedback with both the general manager and the team.Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).Ensure that customer service standards are met and incidents are resolved.Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store.In charge of the organization of people in your section, taking advantage of the commercial potential of the store.Organize the sales team for the execution of all commercial tasks in the most productive way for the store.Continuously train the sales team in your section and specialists of the store.Identify and propose new profiles for your team.Develop, recognize and give constructive feedback for the evolution of the team.Responsible for compliance with occupational risk prevention, health and safety regulations.What we offer:In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!Annual compensation range: Please reference the list below for pay transparency states: HI, IL, MD, MN (Jan 2025), DC, CO, NY, WA, CA, NJ (June 2025), MA (July 2025).$60,000 - $75,000 +discretionary bonus\\* Zara, in good faith, believes that this posted rate of compensation is the accurate range for this role at this location at the time of this posting. This range may be modified in the future. Actual compensation within that range will be dependent upon the individual’s skills, experience, qualifications, and applicable laws.Zara USA, Inc. is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.EOE/DFW