Department Manager

ZARA; Baton Rouge (LA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

25% discount for employee

Internal promotion programs

Training and e-learning programs

Job summary

Zara USA, Inc. is seeking a Department Manager to lead the sales team, uphold the brand image, and drive the commercial strategy in our Baton Rouge store.

You will oversee stock, merchandising, product replenishment, and store presentation while communicating with other managers to ensure consistency and exceptional customer service.

We offer a competitive salary, employee discount, and internal growth opportunities through training and development programs.

Qualifications

• Experience leading a sales team in a retail environment.
• Strong knowledge of fashion trends and product.
• Analytical capacity for reports and store performance.

Responsibilities

• Control stock and manage your section to achieve sales objectives.
• Organize store layout and merchandise to reflect brand image.
• Coordinate with managers to unify the client image and store rotations.
• Supervise product replenishment and ensure timely updates.
• Train the sales team and provide constructive feedback for growth.
• Ensure customer service standards are met and incidents are resolved.

Skills

Leadership

Product knowledge

Fashion trends

Social media awareness

Job description

Zara offers the latest fashion trends for all. An international brand with stores in the main cities of the world and online. Our business model is centered in our customers, constantly adapting to their needs. We love what we do. Teamwork, passion, curiosity, diversity, sustainability, creativity and humility are our daily motivation. Does it sound like you? Maybe you are a Zara person.

Purpose

As a Department Manager you are primarily responsible for fulfilling the commercial strategy while maintaining an attractive image adapted to the client. You are a leader and inspirer of the section's sales team, with great knowledge of product, fashion, social media and trends. Commercial core, with analytical capacity for all the reports we work with, as well as organizational. You will also be responsible for the general image of your section and adaptation of the layout according to the type of client.

Key Responsibilities:

• Control stock and manage your section to achieve the sales objectives.
• Review the news, give locations and mark store/warehouse rotations.
• Global vision of the business, communication with the rest of the managers to unify the client's image.
• Supervise product replenishment.
• Control the merchandising and furniture of the store (walls, collettes, mannequins, tables, shop windows)
• Continuous communication and feedback with both the general manager and the team.
• Conduct product analysis (shortcomings, competition and trends) to carry out the different actions and thus achieve better results.
• Commercial analysis to execute actions that improve sales (Retail, Business Map, product reports, Teams communications).
• Ensure that customer service standards are met and incidents are resolved.
• Take responsibility and ensure that SHRINKAGE is minimized. Execute action plans regarding the needs of the store.
• In charge of the organization of people in your section, taking advantage of the commercial potential of the store.
• Organize the sales team for the execution of all commercial tasks in the most productive way for the store.
• Continuously train the sales team in your section and specialists of the store.
• Identify and propose new profiles for your team.
• Develop, recognize and give constructive feedback for the evolution of the team.
• Responsible for compliance with occupational risk prevention, health and safety regulations.

What we offer:

In addition to a competitive salary, you will also receive 25% discount to buy the latest trends in any of our brands and a variety benefit package where you can find a wide range of discounts.

Our internal talent is our greatest asset and we are proud of offering internal promotion programs where you will find opportunities to grow, e-learning and training programs as well as social projects to get involved and contribute to a better society, and much more!

Zara USA, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender, gender identity, gender expression, disability, age, citizenship status, veteran status or any other characteristic protected by applicable federal, state or local laws.