Department Manager

McDonald’s; Hyde Park Township (IL); On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a well-known fast-food franchise where your leadership skills can shine! As a Department Manager, you'll lead shifts, train staff, and ensure customers receive a delightful experience every time they visit. With opportunities for career advancement, competitive pay, and benefits like tuition assistance and health coverage, this role offers a chance to grow in a fast-paced environment. If you're passionate about teamwork and customer satisfaction, this is the perfect opportunity to build a rewarding career while making a positive impact in your community.

Benefits

10 paid holidays

8-week sabbatical every 10 years

Education assistance

Medical coverage

Dental coverage

Vision coverage

Short- and Long-Term Disability

Life insurance

Paid Leaves of Absence

Matching gifts program

Qualifications

• Previous managerial experience in restaurant or retail preferred.
• Must be 18 years or older to be a manager.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer service.
• Train staff and oversee service procedures for excellent experiences.

Skills

Leadership

Customer Service

Training

Inventory Management

Food Safety

Education

High School Diploma

College Degree

Tools

Point of Sale Systems

Food Preparation Equipment

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant.

Description:

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements:

1. Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
2. Some managers also lead Departments. These managers’ responsibilities may include:
1. Managing assigned Systems, like Training, Food Safety, and Inventory Management.
2. Setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include:

1. Ensuring Crew and Managers deliver a great customer experience.
2. Overseeing that sales promotions are done well.
3. Training all service staff in service procedures.
4. Organizing the Front Counter McCafé and Drive-Thru areas for the best service.

The Kitchen Department Manager’s responsibilities may include:

1. Ensuring the restaurant delivers great quality food to customers, quickly and safely.
2. Controlling food costs.
3. Training all kitchen staff in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include:

1. Hiring qualified crew and training them well.
2. Scheduling staff to meet restaurant sales and profit goals.
3. Ensuring Crew get off to a good start at the restaurant and are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work in the famously fast-paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:

• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental and vision coverage.
• Pre-tax flexible spending accounts.
• Short- and Long-Term Disability, life and accident insurance.
• Paid Leaves of Absence.
• Matching gifts program.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA.