Department Manager

McDonald's; Buffalo (NY); On-site; USD 24,108 - 26,174; Full time

Benefits offered by this job

PTO / Sick Time

401K

Training and advancement opportunities

Flexible hours

50% discount on meals

Job summary

A popular fast-food franchise in Buffalo, NY, is looking for managers to lead shifts and ensure excellent customer service. Responsibilities include managing departments, training staff, and delivering quality food quickly. Candidates should have prior managerial experience in a fast-paced environment and be at least 18 years old. The position offers flexible hours and benefits, including PTO and discounts. Ideal for team players eager to thrive in a dynamic workplace.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with flexible schedules who enjoy a fast-paced environment.
• You must be 18 years or older to be a manager in corporate owned and operated restaurants.

Responsibilities

• Lead shifts ensuring fast, accurate, friendly customer experiences.
• Manage Departments, set goals, delegate tasks, and report results.
• Ensure great customer experience and execute sales promotions.
• Deliver great quality food and maintain food safety.
• Hire, train, and schedule qualified crew members.

Skills

Managerial experience

Team leadership

Customer service

Flexibility

Job description

$17.50-$19 Hour

Benefits

• PTO / Sick Time
• 401K
• Training and advancement opportunities
• Flexible hours to fit your needs
• 50% discount on meals

This franchisee owns a license to use McDonald’s logos and food products and is a separate company and employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant and will not receive a copy of your employment application or participate in employment decisions.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers may also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
• The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, ensuring sales promotions are executed properly, training all service staff in service procedures, and organizing the Front Counter McCafé and Drive-Thru areas for the best service.
• The Kitchen Department Manager’s responsibilities may include ensuring the restaurant delivers great quality food, and fast service, maintaining food safety, controlling food cost, and training all kitchen staff in production procedures, including new menu items.
• The People Department Manager’s responsibilities may include hiring qualified crew, training them well, and scheduling to meet restaurant sales and profit goals, ensuring Crew receive a positive start and are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with flexible schedules who enjoy a fast-paced environment.
• You must be 18 years or older to be a manager in corporate owned and operated restaurants.