Department Leader: Food, Service & People Ops

McDonalds; Shrewsbury Township (PA); On-site; USD 42,000 - 64,000; Full time

Job summary

McDonald's in the United States is seeking a Department Manager to oversee multiple departments and lead shifts, ensuring a fast, accurate, and friendly customer experience at each visit. The Guest Service, Kitchen, and People departments each carry responsibilities for training, service procedures, food safety, inventory management, and staffing to meet sales and profit goals.

This posting notes employment is with an independent franchisee, not McDonald's Corporation, which handles interviews

Responsibilities

• Lead shifts weekly to ensure customers receive fast, accurate, friendly service.
• Guest Service Department responsibilities: train staff, ensure service quality, and organize Front Counter McCafé and Drive-Thru areas.
• Kitchen Department responsibilities: ensure high-quality food, maintain food safety, control food costs, train kitchen staff.
• People Department responsibilities: hire qualified crew, train them well, and schedule to meet sales and profit goals.
• Franchisee employment terms: ensure compliance with franchisee policies, decisions on hiring, firing, discipline, supervision, and scheduling.

Job description

McDonald's in the United States is seeking a Department Manager to oversee multiple departments and lead shifts, ensuring a fast, accurate, and friendly customer experience at each visit. The Guest Service, Kitchen, and People departments each carry responsibilities for training, service procedures, food safety, inventory management, and staffing to meet sales and profit goals.

This posting notes employment is with an independent franchisee, not McDonald's Corporation, which handles interviews