Department Lead: Product Sales & Training

Floor & Decor; Paramus (NJ); On-site; USD 24,796 - 35,404; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Medical, Dental, Vision Insurance

Paid vacation and sick time

Paid Volunteer Time Off

Job summary

A leading home improvement retailer in Paramus, NJ is seeking an individual to train and develop Product Sales Specialists, ensuring customers experience exceptional service. The ideal candidate should have a High School Diploma, at least 1 year of customer service experience, and strong communication skills. The role involves hands-on assistance with product inquiries, managing a positive shopping environment, and a commitment to the company’s core values.

Qualifications

• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Train and develop Product Sales Specialists.
• Ensure exceptional customer service and product information.
• Complete product specialist certification courses.
• Greet every customer in a helpful and courteous manner.
• Assist customers with product questions and selections.

Skills

Customer service

Communication skills

Multi-tasking

Education

High School Diploma or GED

Job description

A leading home improvement retailer in Paramus, NJ is seeking an individual to train and develop Product Sales Specialists, ensuring customers experience exceptional service. The ideal candidate should have a High School Diploma, at least 1 year of customer service experience, and strong communication skills. The role involves hands-on assistance with product inquiries, managing a positive shopping environment, and a commitment to the company’s core values.