Dept. Lead – Installation & Merchandising

Floor & Decor; Nashua (NH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid Volunteer Time Off

Job summary

A leading home improvement retailer in Nashua, NH, is seeking a candidate responsible for training and developing Product Sales Specialists. You will ensure customers experience exceptional service and receive assistance with product information. The ideal candidate should have a High School Diploma or GED, along with excellent communication skills. The position offers benefits like 401k with company match, medical insurance, and paid vacation time.

Qualifications

• 1 year of customer service/sales experience, or equivalent education and experience.

Responsibilities

• Train and develop Product Sales Specialists.
• Ensure a positive shopping experience for customers.
• Complete product specialist certification courses.
• Assist customers with product questions and selections.
• Process transactions at check-out using the POS system.
• Present ‘how-to’ classes to customers.

Skills

Excellent communication skills (verbal & written)

Ability to multi-task

Customer service experience

Education

High School Diploma or GED

Job description

A leading home improvement retailer in Nashua, NH, is seeking a candidate responsible for training and developing Product Sales Specialists. You will ensure customers experience exceptional service and receive assistance with product information. The ideal candidate should have a High School Diploma or GED, along with excellent communication skills. The position offers benefits like 401k with company match, medical insurance, and paid vacation time.