Department Assistant, Per Diem (PD)

ummh; Leominster (MA); On-site; USD 47,421,000 - 85,144,000; Full time

Job summary

UMass Memorial Health is seeking an organized Department Assistant to provide essential administrative support in Urgent Care. You will manage data, coordinate meetings, and handle diverse clerical tasks to ensure smooth daily operations.

The role emphasizes accuracy, communication, and teamwork in a fast-paced health system environment. A supportive team offers opportunities for growth and collaboration within Central Massachusetts.

Qualifications

• Minimum two years of related department administration experience.
• Strong written and verbal communication skills.
• Demonstrated analytical, problem solving, and documentation skills.
• Experience with database software.
• Ability to use standard computer software packages and applications.
• Knowledge of medical terminology (preferred).

Responsibilities

• Coordinate a variety of administrative assignments and ensure timely processing and documentation.
• Maintain databases and spreadsheets for reporting; reconcile data and resolve gaps.
• Provide clerical support including meetings, correspondence, mail handling and related duties.
• May serve as subject matter expert for department policies and procedures.
• Ensure inventory of office supplies and maintenance of equipment; coordinate repairs.
• Assist with orientation of new department members.

Skills

Dept administration

Written & verbal comms

Analytical skills

Database software

Computer software

Medical terminology knowledge

Education

High school graduate

Associate’s degree

Tools

Office software

Database software

Job description

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?

Exemption Status: Non-Exempt

Hiring Range: $16.54 - $29.76 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday)

Scheduled Hours: 8-8, 8-430 and 845-515P

Shift: 1 - Day Shift, 12.5 Hours (United States of America)

Hours: 0

Cost Center: 24050 - 4102 Urgent Care

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Department Assistant is responsible for a variety of clerical and administrative support services essential to the daily operations of the department. Participates in special projects and initiatives. Manages assigned projects. Maintains databases and reports.

Major Responsibilities

1. Under the direction of the department management, coordinates a variety of administrative assignments. Ensures timely processing and documentation for various administrative programs.
2. Maintains databases and spreadsheets to capture information for various assignments and reporting purposes. Reconciles data to ensure accuracy and completeness. Researches and resolves all data gaps.
3. Provides administrative support for the department and for projects which may include arranging meetings and conferences, producing a variety of correspondence and reports, and related clerical support duties including, but limited to, receiving phone calls and messages, ordering, copying, filing, faxing, and opening, sorting and distributing department mail.
4. May serve as subject matter expert for the department policies and procedures.
5. Ensures adequate inventory of office supplies and basic maintenance of office equipment. Coordinates the timely repair of office equipment. Ensures basic set up and maintenance of office personal computers and associated equipment. Ensures timely service.
6. May assist with orientation of new members of the department.

Position Qualifications

License/Certification/Education

Required:

• High school degree or equivalent

Preferred:

• Associate’s degree

Experience/Skills

Required:

1. Minimum two (2) years of related department administration experience
2. Strong written and verbal communication skills

Demonstrated analytical, problem solving, and documentation skills

Previous experience with database software

Ability to use standard computer software packages and applications

Preferred:

1. Knowledge of medical terminology

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.