Dental Treatment Coordinator: Scheduling & Patient Care

Villago Family Dental; Casa Grande (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision, and life保险

PTO and paid holidays

401(k) options

Job summary

Villago Family Dental in Casa Grande, AZ is seeking a reliable Treatment Coordinator to join our team. This role focuses on scheduling, patient communication, and managing the treatment planning process to ensure smooth and accurate patient flow.

Qualified candidates have at least 1 year of dental treatment coordination, familiarity with Dentrix, and good bilingual communication in Spanish is a plus. We offer comprehensive benefits and a supportive environment dedicated to patient care.

Qualifications

• 1+ years of dental treatment coordinating experience.
• Knowledge of Dentrix software.
• Bilingual Spanish is a plus.

Responsibilities

• Greet patients in a friendly and professional manner.
• Check patients in and out efficiently and accurately.
• Answer incoming phone calls and assist patients with questions and concerns.
• Schedule, reschedule, and confirm patient appointments.
• Maintain an organized and productive schedule.
• Monitor the schedule for openings, cancellations, and opportunities to fill appointments.
• Collect patient payments and accurately post payments to patient accounts.
• Review and update patient demographic and insurance information.
• Obtain necessary patient forms and signatures.
• Maintain accurate patient records in Dentrix.
• Follow office policies regarding cancellations, no-shows, and appointment changes.
• Verify insurance eligibility and benefits as needed.
• Communicate with insurance companies regarding patient benefits and coverage.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Review diagnosed treatment plans with patients and explain recommended treatment in a clear and professional manner.
• Educate patients about the importance of completing recommended treatment.
• Discuss estimated insurance benefits and patient portions.
• Explain available payment and financing options according to office policy.
• Schedule treatment while the patient is in the office whenever possible.

Skills

Dental coordination

Patient scheduling

Spanish (bonus)

Tools

Dentrix

Job description

Villago Family Dental in Casa Grande, AZ is seeking a reliable Treatment Coordinator to join our team. This role focuses on scheduling, patient communication, and managing the treatment planning process to ensure smooth and accurate patient flow.

Qualified candidates have at least 1 year of dental treatment coordination, familiarity with Dentrix, and good bilingual communication in Spanish is a plus. We offer comprehensive benefits and a supportive environment dedicated to patient care.