Dental Treatment Coordinator: Plans, Payments & Scheduling

Tralongo Management; Sandy Springs (GA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO/Vacation/Holiday time

Medical Insurance

Disability, Vision and Life Insurance

401(k)

Competitive pay

Job summary

Tralongo Management is seeking a Treatment Coordinator for a full-time role in a fast-paced dental office in Sandy Springs, GA. You will manage patient intake, explain treatment plans and financing, and help drive treatment acceptance with clear cost estimates and insurance information.

The ideal candidate has at least 3 years of dental treatment planning experience, strong interpersonal skills, and a detail-oriented, multi-tasking approach.

Qualifications

• At least 3 years' experience in dental treatment planning/financial coordinating.
• Knowledge of dental terminology and understands insurance plans/benefits.
• Professional, prompt and excels in providing top-notch customer service.
• Strong interpersonal and organizational skills.
• Multi-tasker with attention to detail.

Responsibilities

• Assist new patients with completing demographic forms, review them and update in the system for new and existing patients.
• Educate and discuss the dentist's treatment plan with the patient after diagnosis and review by clinical staff; explain, promote, and adhere to company payment policies.
• Obtain high treatment acceptance by explaining cost, insurance coverage and financing options.
• Present treatment plans and give estimates of treatment costs in an effective manner.
• Achieve sales and collection goals.
• Track all outstanding treatment plans, make calls for recalls and unscheduled treatment plans daily.
• Submit, track and follow-up on pre-authorizations.
• Solicit referrals from patients post operatively and monitor patient satisfaction.
• Answer phones and schedule appointments.
• Collect payment from patients prior to visit and allocate accordingly.
• Batch insurance claims and monitor ledgers daily to prevent outstanding balances.

Skills

Customer service

Interpersonal skills

Organizational skills

Multi-tasking

Computer literacy

Dental terminology

Insurance knowledge

Tools

Dental software

Insurance processing software

Job description

Tralongo Management is seeking a Treatment Coordinator for a full-time role in a fast-paced dental office in Sandy Springs, GA. You will manage patient intake, explain treatment plans and financing, and help drive treatment acceptance with clear cost estimates and insurance information.

The ideal candidate has at least 3 years of dental treatment planning experience, strong interpersonal skills, and a detail-oriented, multi-tasking approach.