Dental Treatment Coordinator | Patient Experience & Scheduling

Lane-; Erwin (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive insurance after 90 days

Competitive pay

401(k) Employer Contribution Plan

Quarterly bonus opportunities

Paid training classes

Paid time off and holidays

Fridays off at 2 PM

Volunteer opportunities

Job summary

Lane & Associates Family Dentistry in Erwin, NC, is seeking a Treatment Coordinator to join our Erwin team. You will be a key contact for patients, manage scheduling, present treatment plans, and help patients understand their financial options.

The ideal candidate has dental office experience, strong communication skills, and a patient-first mindset to support an exceptional patient experience. This is a full-time, on-site role with opportunities for growth and teamwork.

Qualifications

• Previous experience in a dental office.
• Experience as a Treatment Coordinator or dental front desk.
• Knowledge of dental terminology and procedures.
• Strong communication and organizational skills.

Responsibilities

• Be primary contact for patients with warm, professional service.
• Manage a multi-line phone system and scheduling.
• Coordinate patient appointments to keep provider schedules productive.
• Check patients in and out with professionalism.
• Present treatment plans and discuss financial options.
• Verify insurance coverage and assist with benefits.
• Enter demographic and insurance data in Denticon.
• Maintain HIPAA-compliant electronic records.
• Keep the reception area clean and welcoming.
• Collaborate with doctors and team for patient experience.

Skills

Dental experience

Treatment coordination

Communication skills

Organization

Interpersonal skills

Education

High School Diploma or GED

Tools

Denticon

Job description

Lane & Associates Family Dentistry in Erwin, NC, is seeking a Treatment Coordinator to join our Erwin team. You will be a key contact for patients, manage scheduling, present treatment plans, and help patients understand their financial options.

The ideal candidate has dental office experience, strong communication skills, and a patient-first mindset to support an exceptional patient experience. This is a full-time, on-site role with opportunities for growth and teamwork.