Dental Treatment Coordinator: Patient Care & Finance

InterDent; La Mesa (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and pharmacy, dental, vision

Life insurance and AD&D

6 paid holidays and 2 floating

PTO 80 hours/year

401k and deferred compensation

Referral bonuses

Job summary

Gentle Dental is seeking a Treatment Coordinator to guide patients through the full care cycle from diagnosis to treatment acceptance. The role focuses on communicating financial planning and options tailored to the proposed treatment, leading patients from first to last appointment with a goal of happy, healthy smiles.

This full-time position requires prior front-office medical experience and a background in orthodontics, with strong computer literacy and comfort presenting treatment plans and

Qualifications

• Minimum of 1+ years of front office experience in a medical environment.
• 1 year of experience in Ortho.
• Computer literate a must (QSI experience is a plus).
• Previous experience presenting Treatment Plans and going over the costs of services preferred.
• Bilingual is a plus.

Responsibilities

• Discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients.
• Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending doctor as well as enter and track patient treatment plans in computer system.
• Be knowledgeable in various insurance plans, manuals, exclusions and limitations.
• Ensure that all forms for acceptance (predeterminations to third parties benefit providers) have been submitted and patients have been notified of status and their financial responsibilities.

Skills

Front office experience

Ortho experience

Computer literacy

Bilingual

Education

High School or better

Tools

QSI software

Job description

Gentle Dental is seeking a Treatment Coordinator to guide patients through the full care cycle from diagnosis to treatment acceptance. The role focuses on communicating financial planning and options tailored to the proposed treatment, leading patients from first to last appointment with a goal of happy, healthy smiles.

This full-time position requires prior front-office medical experience and a background in orthodontics, with strong computer literacy and comfort presenting treatment plans and