Dental Treatment Coordinator — Patient Advocate & Financing

Mor Smiles; Lititz (Lancaster County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Dental insurance

Opportunity for advancement

Training & development

Company parties

Competitive salary

Job summary

A growing dental practice in Lititz is seeking a Treatment Coordinator who excels at building relationships and guiding patients through treatments. The ideal candidate has over a year of dental experience, strong communication skills, and is organized. This role involves welcoming patients, clearly presenting treatment plans, and ensuring a seamless care experience. Join a supportive team that values communication and offers growth opportunities in a modern practice.

Qualifications

• 1+ years of dental front office or treatment coordinator experience required.
• Comfort discussing finances with patients.
• Understanding of dental insurance basics and financing options.

Responsibilities

• Welcome new and existing patients and create a supportive experience.
• Present treatment plans clearly, including financial options and insurance benefits.
• Guide patients through various treatment pathways.
• Own the follow-up process to keep cases moving forward.
• Work closely with the doctor and clinical team for seamless patient experience.
• Track and report case acceptance metrics.

Skills

Strong communication skills

Case presentation skills

Organized

Self-motivated

Team-oriented

Tools

Dentrix

Job description

A growing dental practice in Lititz is seeking a Treatment Coordinator who excels at building relationships and guiding patients through treatments. The ideal candidate has over a year of dental experience, strong communication skills, and is organized. This role involves welcoming patients, clearly presenting treatment plans, and ensuring a seamless care experience. Join a supportive team that values communication and offers growth opportunities in a modern practice.