Dental Treatment Coordinator & Front Desk Specialist

Archway Dental Partners; Danbury (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discount

Flexible spending account

Health insurance

Paid time off

Retirement plan

Job summary

Dental Associates of Connecticut - Danbury in Danbury, CT is seeking a Treatment Coordinator / Dental Receptionist. This role supports the doctor, guides new patients through the experience, negotiates financial arrangements, and maintains a calm, welcoming environment for anxious patients.

The position requires a high school diploma or GED, dental reception experience, strong computer skills, and superior customer service. Weekend/evening hours are required as part of a family-oriented team.

Qualifications

• High school diploma or GED is required.
• Dental reception experience.
• Excellent computer skills.
• Superior customer service skills.
• Willingness to learn and grow.
• Ability to reliably commute to the Danbury, CT office.
• Desire to join a family-oriented team and support the mission to deliver the best patient experience.
• Ability to work within current office hours, including up to two evenings per week and two Saturdays per month.

Responsibilities

• Greet and check in patients.
• Handle heavy phone volume.
• Schedule appointments for doctors and hygienists.
• Act as a liaison between patients and doctors.
• Enter patient treatment plans.
• Discuss treatment needs with patients and make financial arrangements.
• Estimate, collect, and post patient payments.
• Follow up on patients with unscheduled treatment needs.
• General office duties (printing, faxing, computer data entry, etc.).

Skills

Dental reception experience

Excellent computer skills

Superior customer service skills

Willingness to learn & grow

Reliable commute to Danbury, CT

Education

High school diploma or GED

Tools

Dentrix Ascend Software Experience

Job description

Dental Associates of Connecticut - Danbury in Danbury, CT is seeking a Treatment Coordinator / Dental Receptionist. This role supports the doctor, guides new patients through the experience, negotiates financial arrangements, and maintains a calm, welcoming environment for anxious patients.

The position requires a high school diploma or GED, dental reception experience, strong computer skills, and superior customer service. Weekend/evening hours are required as part of a family-oriented team.